STRAC Institute Graduate Job Seekers

Job Description

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Position Details:
• Title: Field Service Tech
• Location: Richland, WA
• Shift: Normal Day Shift
• Compensation: $70k – 78k base (to start), plus OT (10 – 15% OT hours) & Bonus First Year W2 = $105k – 115K first year
• Overtime : Position is salaried and non-exempt. Overtime paid out at 1.5x your base rate (base rate = Salary/2080 hrs) after 8 hours in a single day.
• Benefits:
• Company Truck w/ Gas Card, Laptop, Cell Phone, and Tools provided
• Short- and long-term Disability Program
• 401(k) Plan with dollar-for-dollar company match up to 6%
• 15 days of PTO, 12 paid holidays
• Excellent Medical/Dental/Vision/Life Insurance with personal low contribution
• Company Stock Purchase Plan
• Travel: In this position, you will service numerous customers within your region, overnight travel is 10-15 nights per month.

Position Description:
This Field Service Representative position will be within the company U.S. Services business team. This team focuses on servicing critical data center equipment. They are the OEM (Original Equipment Manufacturer) service provider for company electric equipment.

As a Field Service Representative, a typical day for you might include:
• Pre-site, startup, repair, preventive maintenance, and field modification of equipment
• Problem solving with customers, electricians, sales partners, technical support, District Service
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
• Manager and/or Regional Service Director to resolve complex escalated issues
• Continuous learning and training on various products both in the field and in the classroom

On some days, you may even:
• Assist the Field Project Manager on larger system startups
• Act on behalf of the District Service Manager to resolve operational issues as required

Requirements:
• The company is looking for strong Military Veteran technicians with training, education, and experience in electronics and/or electrical theory, maintenance, and troubleshooting.
• Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
• 2+ years of field service repair and customer service with UPS, electrical, electro-mechanical or electronics related equipment is a plus
• Safe driving and vehicle operations skills; clean driving record
• Skilled at utilizing test and diagnostic equipment
• Experience reading and interpreting schematics, drawings, and theory of operation manuals
• The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.
• The capacity to move service equipment weighing up to 50 pounds


What we have for you:
“Within your first 90 days, you’ll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return form your on-site visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.”

Job Description

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Position Details:
• Title: Chassis Mechanic (Mobile)
• Location: Phoenix, AZ, Indianapolis, IN, Indian Head Park, IL
• Shift: M-F 7am - 4:30pm
• Compensation: $26-$32/hour + OT + 7.5% bonus potential EVERY quarter + $5k Sign on bonus (½ on 1st check, ½ at 6 months)
• Benefits: Med/Den, 401(k) w/6% match, PTO, paid holidays, and much more!
• Travel: Local travel throughout the area. A company truck will be provided.

Position Description: The Chassis Mechanic will perform mechanical repairs and inspections in both a depot/repair facility environment as well as roadside environment. The employee will perform all types of chassis repairs including brakes and wheel end repairs, welding (experience preferred but not required), cutting with a torch and repairing and replacing parts on the chassis using standard repair tools. Repairs will be performed to FMCSA standards.

• Troubleshoot and repair all chassis defects
• Repair lights, tires, flaps, safety latches, troubleshoot ABS and more
• Including ABS systems; air brake systems, wheels end, and structural assemblies
• Use of mobile app to log work orders and document repairs
• Use of a Mobile truck to drive to locations and complete repairs to company chassis.

Requirements:
• 3+ years of experience as a Diesel or Chassis Mechanic.
• FMCSA and brake certification required.
• Knowledge of DOT rules and criteria.
• Ability to work independently, efficiently and without direct supervision.
• Must be willing to work outside and capable of lifting 50 lbs.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Must be able to pass a pre-employment drug screening, background check and Federal check.

Job Description

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Position Details:
• Title: Chassis Mechanic (Mobile)
• Location: Phoenix, AZ, Indianapolis, IN, Indian Head Park, IL
• Shift: M-F 7am - 4:30pm
• Compensation: $26-$32/hour + OT + 7.5% bonus potential EVERY quarter + $5k Sign on bonus (½ on 1st check, ½ at 6 months)
• Benefits: Med/Den, 401(k) w/6% match, PTO, paid holidays, and much more!
• Travel: Local travel throughout the area. A company truck will be provided.

Position Description: The Chassis Mechanic will perform mechanical repairs and inspections in both a depot/repair facility environment as well as roadside environment. The employee will perform all types of chassis repairs including brakes and wheel end repairs, welding (experience preferred but not required), cutting with a torch and repairing and replacing parts on the chassis using standard repair tools. Repairs will be performed to FMCSA standards.

• Troubleshoot and repair all chassis defects
• Repair lights, tires, flaps, safety latches, troubleshoot ABS and more
• Including ABS systems; air brake systems, wheels end, and structural assemblies
• Use of mobile app to log work orders and document repairs
• Use of a Mobile truck to drive to locations and complete repairs to company chassis.

Requirements:
• 3+ years of experience as a Diesel or Chassis Mechanic.
• FMCSA and brake certification required.
• Knowledge of DOT rules and criteria.
• Ability to work independently, efficiently and without direct supervision.
• Must be willing to work outside and capable of lifting 50 lbs.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Must be able to pass a pre-employment drug screening, background check and Federal check.

Job Description

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Position Details:
• Title: Chassis Mechanic (Mobile)
• Location: Phoenix, AZ, Indianapolis, IN, Indian Head Park, IL
• Shift: M-F 7am - 4:30pm
• Compensation: $26-$32/hour + OT + 7.5% bonus potential EVERY quarter + $5k Sign on bonus (½ on 1st check, ½ at 6 months)
• Benefits: Med/Den, 401(k) w/6% match, PTO, paid holidays, and much more!
• Travel: Local travel throughout the area. A company truck will be provided.

Position Description: The Chassis Mechanic will perform mechanical repairs and inspections in both a depot/repair facility environment as well as roadside environment. The employee will perform all types of chassis repairs including brakes and wheel end repairs, welding (experience preferred but not required), cutting with a torch and repairing and replacing parts on the chassis using standard repair tools. Repairs will be performed to FMCSA standards.

• Troubleshoot and repair all chassis defects
• Repair lights, tires, flaps, safety latches, troubleshoot ABS and more
• Including ABS systems; air brake systems, wheels end, and structural assemblies
• Use of mobile app to log work orders and document repairs
• Use of a Mobile truck to drive to locations and complete repairs to company chassis.

Requirements:
• 3+ years of experience as a Diesel or Chassis Mechanic.
• FMCSA and brake certification required.
• Knowledge of DOT rules and criteria.
• Ability to work independently, efficiently and without direct supervision.
• Must be willing to work outside and capable of lifting 50 lbs.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Must be able to pass a pre-employment drug screening, background check and Federal check.

Job Description

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Position Title: Field Service Supervisor, Modernization Superintendent

Location: Lanham, MD

Salary: $95k-$130k with company truck and Quarterly and Annual bonus incentives

Position Description:

The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety. This individual will also lead operational efforts and ensure superior customer satisfaction.

On a typical day you will:
• Ensure all aspects of field safety
• Meet with customers to ensure obligations and expectations are achieved
• Direct the performance of field maintenance and contractual service operations
• Conduct field education training with field workforce
• Maintain customer quality assurance, managing the expenditure of labor and materials
• Improve efficiencies, managing route schedules and callback rates
• Provide technical support, participating in sales estimation / proposals as required
• Authorize repair orders and tracking completion
• Lead change to better efficiency and communication


Areas of responsibility include
• All field training including but not limited to safety and new product
• Quality assurance to Company and the customer
• Route control and scheduling
• Improving efficiencies, safety, callback rates, and technical support
• Managing the expenditure of labor, materials and other assets


Qualifications:
• A Bachelor’s degree in engineering, construction management, business or any related field experience preferred with Military experience
• Be an organized self-starter with excellent time and project management skills
• Possess a strong technical background
• Have prior supervisory/management experience leading a technical team, preferably in a union environment
• Have strong communication skills with the ability to communicate effectively with people at multiple levels within the organization
• Possess strong listening, interpersonal and communication skills
• Have the ability to interpret basic financial statements and grasp profit and loss accountability
• Be results oriented
• Have a customer focused outlook
• Be a team player
• Have the initiative and motivation to be successful in a demanding, technical environment
• Be energetic and enthusiastic
• Will demonstrate strength in business judgment and decision making
• Excellent computer skills with full control of the Microsoft Office suite (Word, Excel, Outlook, Access, Power Point)

Job Description

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Position Title: Field Service Supervisor, Modernization Superintendent

Location: Baltimore, MD

Salary: $95k-$130k with company truck and Quarterly and Annual bonus incentives

Position Description:

The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety. This individual will also lead operational efforts and ensure superior customer satisfaction.

On a typical day you will:
• Ensure all aspects of field safety
• Meet with customers to ensure obligations and expectations are achieved
• Direct the performance of field maintenance and contractual service operations
• Conduct field education training with field workforce
• Maintain customer quality assurance, managing the expenditure of labor and materials
• Improve efficiencies, managing route schedules and callback rates
• Provide technical support, participating in sales estimation / proposals as required
• Authorize repair orders and tracking completion
• Lead change to better efficiency and communication


Areas of responsibility include
• All field training including but not limited to safety and new product
• Quality assurance to Company and the customer
• Route control and scheduling
• Improving efficiencies, safety, callback rates, and technical support
• Managing the expenditure of labor, materials and other assets


Qualifications:
• A Bachelor’s degree in engineering, construction management, business or any related field experience preferred with Military experience
• Be an organized self-starter with excellent time and project management skills
• Possess a strong technical background
• Have prior supervisory/management experience leading a technical team, preferably in a union environment
• Have strong communication skills with the ability to communicate effectively with people at multiple levels within the organization
• Possess strong listening, interpersonal and communication skills
• Have the ability to interpret basic financial statements and grasp profit and loss accountability
• Be results oriented
• Have a customer focused outlook
• Be a team player
• Have the initiative and motivation to be successful in a demanding, technical environment
• Be energetic and enthusiastic
• Will demonstrate strength in business judgment and decision making
• Excellent computer skills with full control of the Microsoft Office suite (Word, Excel, Outlook, Access, Power Point)

Job Description

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Position Title: Field Service Supervisor, Modernization Superintendent

Location: Hartford CT

Salary: $95k-$130k with company truck and Quarterly and Annual bonus incentives

Position Description:

The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety. This individual will also lead operational efforts and ensure superior customer satisfaction.

On a typical day you will:
• Ensure all aspects of field safety
• Meet with customers to ensure obligations and expectations are achieved
• Direct the performance of field maintenance and contractual service operations
• Conduct field education training with field workforce
• Maintain customer quality assurance, managing the expenditure of labor and materials
• Improve efficiencies, managing route schedules and callback rates
• Provide technical support, participating in sales estimation / proposals as required
• Authorize repair orders and tracking completion
• Lead change to better efficiency and communication


Areas of responsibility include
• All field training including but not limited to safety and new product
• Quality assurance to Company and the customer
• Route control and scheduling
• Improving efficiencies, safety, callback rates, and technical support
• Managing the expenditure of labor, materials and other assets


Qualifications:
• A Bachelor’s degree in engineering, construction management, business or any related field experience preferred with Military experience
• Be an organized self-starter with excellent time and project management skills
• Possess a strong technical background
• Have prior supervisory/management experience leading a technical team, preferably in a union environment
• Have strong communication skills with the ability to communicate effectively with people at multiple levels within the organization
• Possess strong listening, interpersonal and communication skills
• Have the ability to interpret basic financial statements and grasp profit and loss accountability
• Be results oriented
• Have a customer focused outlook
• Be a team player
• Have the initiative and motivation to be successful in a demanding, technical environment
• Be energetic and enthusiastic
• Will demonstrate strength in business judgment and decision making
• Excellent computer skills with full control of the Microsoft Office suite (Word, Excel, Outlook, Access, Power Point)

Job Description

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Position Details:
Title: Field Service Project Engineer (JMO Leadership Development Program)
Location: Orlando, FL
Shift: Normal Day Shift

Compensation: First Year Total Compensation = $171k – 192k
• Base Salary = $110k – 120k
• Bonus Plan = 10% Target Bonus (approx. $10k) = $11k – 12k/yr
• Overtime (when leading a project team) = $50k – 60k/yr
• plus, daily per diem (while traveling), plus All Travel Rewards (all hotel and flight rewards)
• Second Year Total Comp = $200k+

Benefits: Company offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include:
• 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
• 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
• There are other perks like “be well” reimbursement of $300/year for health/fitness classes and related items.
• Perks: All Travel Rewards (Hotels & Flights), 4 months off a year, plus 20 days of PTO earned per year!

Travel: Approximately 30 – 50% travel to project sites, customer sites, and company manufacturing sites around the world.
COVID Vaccination: Not required.
Perks: All Travel Rewards (Hotels & Flights), 4 months off a year, plus 20 days of PTO earned per year!

Position Description:
This position/program is a developmental project engineering role where you will need to thrive in ambiguity and use your leadership and relationship building skills to influence large multi-functional teams to solve technical, production, and logistics problems in the power generation industry. This role will report to the director of operations for Field Service North America and take supporting and lead roles in multiple concurrent service and strategic business projects and require little to no direct supervision; while learning the larger business and operation! Specific functions will include:
• During your first 12 months, you will complete classroom and lab training in Orlando and participate in on-the-job training with experienced engineers, working at multiple customer sites across the US.
• You will work directly with leading staff of field service engineers to develop skills that include equipment operation, maintenance, job site safety, project management, leadership, and Company's business systems
• Once you complete training, as a Field Service Engineer, you'll be supervising technicians and mechanics working on turbine generator equipment during power plant maintenance shutdowns (outages), both planned and unplanned system outages which can occur due to equipment performance issues.
• Coordinating large service and modification projects for power plants around the world.
• Leading multi-functional field and office teams through influence to complete short- and long-term improvement and business operations projects.
• You will collaborate with company worldwide engineering staff to perform niche mechanical and electrical testing
• You will serve as the primary customer contact during outages and ensure repairs are made in a timely and accurate manner
• While deployed, you will work extended working hours of up to 12-14 hours per day including weekends/holidays.
• Create and execute business plans and presentations to senior internal and customer executives.


Requirements:
• Looking for O-3 and early O-4 Junior Military Officers with excellent leadership and a strong track record of success and results.
• Ability to form strong genuine relationships with coworkers and customers!
• Willingness and ability to travel frequently and operate independently of direct supervision.
• Candidates should have a background in leading maintenance and engineering

Job Description

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POSITION SUMMARY:
This position provides leadership to ensure facility compliance with Company IG and customer quality standards, implementation of quality directives, improves quality performance, and ensures facility quality policies and procedures are aligned with industry regulations. Develops plant quality programs and coordinates quality training programs. Facilitates a work environment that supports a proactive, positive, quality committed culture.

ESSENTIAL FUNCTIONS:
Lead a team of 2 direct report QA technicians and 2 inspectors providing quality support on 2 shifts in a 16-20 hr per day operation.

Improvements:
• Lead and coach those involved in quality investigations to determine root causes and install preventive measures.
• Identify best practices and lead continuous improvement initiatives to reduce work and process waste, raise quality awareness, and improve quality work practices.
• Perform quality audits and inspect facilities, machinery, and quality related equipment to identify and correct potential product risks, and to ensure IG quality compliance and standards.
• Provide trending/analysis of quality data to identify opportunities and drivers to improve quality performance for leaders and employees.
• Help implement continuous improvements efforts identified by customer needs, industry requirements, and operations improvements.

Administrative:
• Track quality concerns from customers and production and conduct follow-through for timely resolutions.
• Track customer SCAR and CAPA reports and lead IG response activities.
• Manage and lead preparation for successful IG Process Audit and industry certifications for IGCC and SGCC.
• Order and maintain tools, measuring devices and special processes used in quality related procedures.
• Prepare trip reports from customer and site visits.
• Perform focused plant training and awareness on quality related topics.
• Engage IG Tech Center for process and material review to ensure IG product durability.
• Respond to customer inquiries regarding product and quality matters.

Training:
• Provide periodic quality training for all shifts.
• Provide technical advice, coaching, guidance, and mentoring to employees and plant leadership on quality initiatives and necessary changes.

Committees/Meetings:
• Participate in, and act as, a quality resource for meetings and/or committees.
• Attend Leadership meetings and trainings as assigned.

Additional Responsibilities
• Support and commitment to all safety programs and VPP certification initiatives.
• Travel: Customer and site visits, testing labs, other supplying facilities and industry events.
• Participates in reviewing and updating IG and customer quality guidelines.
• Performs other related duties as required.

Work Environment
• This position will be on the production floor (40% - 50%) and office work the remainder of the time.
• Must be able to successfully work in a safety sensitive environment and be dedicated to constantly improving our culture of safety.
• This position will require flexibility to meet varied shift hours. 40+ hours per week which may include weekends.
• Must have open availability any day of the week.
• This position requires travel up to 20%.

Education & Experience
• 4-year degree in a Mathematical, Engineering, or Scientific field
• 3 to 5 years of experience in general industry quality or related field required- production, or manufacturing, environment preferred.
• Proven analytical and problem-solving skills
• Solid knowledge of team-oriented problem-solving methods (such as root cause corrective action) and the ability to facilitate their use in the facility
• Proven ability to work well in a team environment.
• Strong interpersonal skills.

Additional Preferred Qualifications and Certifications
• Six Sigma Green Belt (SSGB) certification
• Experience with the practical application of quality tools, Six Sigma, and Lean Manufacturing methodologies
• Knowledge of Quality Management Systems such as ISO-9001
• Familiarity with the glazing industry and associated industry standards
• Prior experience facilitating training sessions and quality management programs.
• OSHA 10 General Industry certification.
• Statistical analysis training and experience.

Knowledge, Skills & Abilities
• Ability to work under pressure, e.g. multi-task and meet deadlines.
• Ability to build trust and confidence with management, supervision, customers and employees.
• Ability to work with diverse individuals.
• Ability to provide status updates as required or requested.
• Ability to follow verbal and written instructions.
• Ability to operate general office equipment including, but not limited to, personal computer, fax machine, copier and scanner.
• Ability to prioritize daily work load, demonstrate flexible, logical, and reflective behavior
• Ability to maintain a positive attitude in stressful situations.
• Ability to work independently and as part of a team.
• Ability to handle confidential information in an ethical and professional manner.
• Effective communications skills both written and oral and public speaking and presentations.
• Excellent analytical ability to proactively work out problems and implement solutions.
• Effective attention to detail and a high degree of accuracy.
• Advanced proficiency with MS Office software, particularly Excel and comfortable working with Word & PowerPoint.

Job Description

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Position Title: Field Service Engineer
Location: Sterling Heights, MI and Los Angeles, CA
Salary: $35 – $45/hr. (commensurate with experience)
Travel: 75–80%, including overnight travel, occasional weekends, and holidays
Shift: Monday–Friday, 8am–5pm (paid from the time you leave home)
Benefits: Comprehensive benefits package
Position Description:
The company is expanding its North American operations and seeking Field Service Engineers to support customers through installation, maintenance, and troubleshooting of high-precision machine tools. While CNC experience is preferred, it is not required if you bring strong electrical, electronic, or electro-mechanical skills. If you’re someone who enjoys solving problems, fixing complex systems, and traveling for hands-on work, we want to hear from you.
Key Responsibilities:
• Install and commission CNC machine tools and related equipment
• Troubleshoot and repair electrical, electronic, and mechanical issues
• Conduct preventive maintenance and inspections on-site
• Read and interpret electrical schematics and technical documentation
• Provide customer training on machine operation and best practices
• Collaborate with Applications Engineers to resolve technical issues
• Submit timely and accurate service reports, timesheets, and expenses
• Represent the company with professionalism and maintain strong customer relationships
Requirements:
• Proven experience with CNC machine tool installation and repair
• Skilled in mechanical, electrical, and hydraulic systems
• Ability to read and interpret electrical schematics
• Proficient in using hand tools and electrical test equipment
• Familiar with 3-axis and 5-axis CNC machines
• Strong mechanical aptitude and mathematical skills
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Strong organizational, verbal, and written communication skills
• Ability to work independently and as part of a team
• Must be proactive, detail-oriented, and customer-focused
• Valid driver’s license and clean driving record
• Technical or Engineering degree, or equivalent experience
Preferred:
• Prior field service experience in a CNC or machine tool environment
• Hydraulics or pneumatic troubleshooting

Job Description

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Position Title: Field Service Engineer
Location: Sterling Heights, MI and Los Angeles, CA
Salary: $35 – $45/hr. (commensurate with experience)
Travel: 75–80%, including overnight travel, occasional weekends, and holidays
Shift: Monday–Friday, 8am–5pm (paid from the time you leave home)
Benefits: Comprehensive benefits package
Position Description:
The company is expanding its North American operations and seeking Field Service Engineers to support customers through installation, maintenance, and troubleshooting of high-precision machine tools. While CNC experience is preferred, it is not required if you bring strong electrical, electronic, or electro-mechanical skills. If you’re someone who enjoys solving problems, fixing complex systems, and traveling for hands-on work, we want to hear from you.
Key Responsibilities:
• Install and commission CNC machine tools and related equipment
• Troubleshoot and repair electrical, electronic, and mechanical issues
• Conduct preventive maintenance and inspections on-site
• Read and interpret electrical schematics and technical documentation
• Provide customer training on machine operation and best practices
• Collaborate with Applications Engineers to resolve technical issues
• Submit timely and accurate service reports, timesheets, and expenses
• Represent the company with professionalism and maintain strong customer relationships
Requirements:
• Proven experience with CNC machine tool installation and repair
• Skilled in mechanical, electrical, and hydraulic systems
• Ability to read and interpret electrical schematics
• Proficient in using hand tools and electrical test equipment
• Familiar with 3-axis and 5-axis CNC machines
• Strong mechanical aptitude and mathematical skills
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Strong organizational, verbal, and written communication skills
• Ability to work independently and as part of a team
• Must be proactive, detail-oriented, and customer-focused
• Valid driver’s license and clean driving record
• Technical or Engineering degree, or equivalent experience
Preferred:
• Prior field service experience in a CNC or machine tool environment
• Hydraulics or pneumatic troubleshooting

Job Description

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Position Details: Production Supervisor

Location: Newark, OH (~30 minutes East of Columbus metro area).

Shift: Rotating shift of 3x 12hr shifts on and 3x days off work, with a shift transition every 28th day between day/night.

Supervisory Responsibilities: Lead production operations and ~45+ personnel assigned to shift.

Compensation: $75K-$90K base salary + 10% or more performance-based bonus + relocation. 1st Year W2~ $80K-$100K+

The Production Supervisor is accountable to lead the operation and personnel within a rotating shift environment. They are expected to understand what is necessary for the customer to meet the customers’ needs. The Production Shift Leader manages and oversees all shift operations in a manner that enhances the plant’s safety, engagement, cost, productivity, efficiency, quality, and customer service. This position is a development role for higher level Manufacturing Operations positions.

Responsibilities / Accountabilities include, but are not limited to:
· Lead operations and 25+ personnel assigned to rotating shift.
· Drive workgroup to proactively achieve zero injuries / safety incidents.
· Resource shift in order to safely meet production schedules.
· Maximize quality and quantity of product delivered to warehouse to satisfy customer needs.
· Minimize controllable costs.
· Sustain high levels of product quality, with a target of zero quality defects or complaints.
· Communicate expectations and hold team members accountable for delivering exceptional performance results.
· Foster an environment that promotes teamwork and inclusion.
· Maintain plant housekeeping expectations.

Reports to: Wool Complex Leader
Span of Control: Approximately 45 People

JOB RESPONSIBILITIES
Live the Safety stand, adhere to the safety responsibilities.
· Ensure employees completion of all required safety training.
· Lead execution of monthly team safety requirements – including completion of behavior-based safety observations, near miss reporting, safe work permits, safety meetings, pre-shift safety inspections, departmental inspections, etc.
· Educate and coach team members on safe operating procedures and behaviors, and provide reinforcement and feedback where appropriate to drive desired behaviors.
· Effectively communicate company’s stand on safety throughout the Operations Department to ensure employees believe in and behave in a manner that supports our stand that all accidents are preventable, safety is everyone’s responsibility, and that working safely is a condition of employment at the company.
· Perform reporting and investigation of all safety incidents, driving to root cause and permanent resolution.

Achieve customer satisfaction and quality commitments.
· Understand and communicate customer expectations throughout the Operations Department, and ensure all products meet customer standards and requirements.
· Ensure timely and accurate production to schedules in order to meet or exceed delivery to promise.
· Ensure operational procedures are followed to product specifications, and quality metrics meet customers’ needs.
· Perform root cause analysis with the involvement of operators on all quality issues and resolve.
· Train operators on problem solving skills, and coach through resolution.
· Participate in customer visits (both onsite and at customer locations) to better understand customer needs and requirements.

Lead and develop talent.
· Monitor and enforce all plant and corporate policies and procedures.
· Provide candid feedback on expectations and performance to all members of team on regular basis.
· Complete robust annual performance review with each team member.
· Actively lead and build effective work teams to increase plant performance and drive continuous improvement initiatives.
· Maintain documentation, track, counsel and execute coaching and corrective action when performance issues occur.
· Review, track and modify individual training plans based on individual and shift needs.

Achieve plant cost targets
· Leverage standard work to minimize variation and waste.
· Develop and implement productivity projects / programs to enhance processes.
· Drive waste out of operation.
· Utilize proper resourcing to meet cost targets.
· Execute role redesign, as required.
· Gather input from and engage all team members in productivity initiatives.

Execute administrative processes.
· Input and / or verify payroll records.
· Verify time and attendance reports.
· Solicit overtime when necessary to satisfy operational needs.
· Verify operational data in IPOP and SAP.
· Summarize and communicate shift results.

JOB REQUIREMENTS:
MINIMUM QUALIFICATIONS:
· Associates degree preferred, preferably in Engineering, Science, Operations or Business
· Minimum 2 years (3 years preferred) of work experience in manufacturing, industrial, or related environment preferred.
· Minimum 1 year (2 years preferred) of leadership / supervisory experience required.

EXPERIENCE:
· Mechanical aptitude required
· Union experience preferred
· Experience utilizing computer programs

KNOWLEDGE, SKILLS & ABILITIES:
· Ability to travel, as required (0 - 5%)
· Experience with Microsoft Office products
· Ability to build strong team alignment and communication
· Ability to coach and guide for results
· Leads through safety and corporate vision
· Possesses strong process and financial acumen
· Possesses strong change management skills
· Ability to effectively drive for results in a union environment

Job Description

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Title: Electrical Safety Professional

Location: Remote – report from home near major regional airports (RDU, ORF, RIC, CLT, BWI, PHL, etc.). This opportunity allows you to work from home or if you prefer you can live near the Raleigh location in order to get more interaction and training. Extensive OJT and shadowing is provided to all techs.

Shift: Monday - Friday 8:00 AM – 5:00 PM

Compensation: $34.00 – $38.00 per hour + OT

Benefits: Full Comprehensive Benefits Package + Mileage Reimbursement /Gas + Tools + Per Diem.

Travel: 75% travel – Usually traveling 3 days per week. Some projects can last up to 2 weeks. Primarily flying to different customer sites.



Position Description: Seeking a highly motivated electrical safety professional, preferably one who is interested in transferring their field experience in commercial/industrial electrical installation/troubleshooting to be a part of a rapidly growing EHS safety consulting and training firm. This position is less labor intensive than encountered in retrofitting or new construction installation, with emphasis on the field assessment of existing electrical devices, including motor control centers, switchboards, panelboards, and meter socket enclosures. General electrical safety, arc flash, lockout/tag out program assessment/ development, NFPA 70E compliance, and training are fundamental services covered under comprehensive Industrial Safety Compliance and Training Division. Target clients include a wide variety of manufacturing operations, healthcare facilities, data management facilities, and commercial buildings.Our electrical safety professionals are focused on the prevention of occupational injuries due to shock, electrocution, arc flash, and arc blast by promoting compliance with OSHA 1910 Subpart S and NFPA 70E. The primary responsibilities of this position will be the field collection of electrical equipment data from the electrical infrastructure found in the field along with the creation of hand-drawn as-built electrical one-line drawings.



Requirements:

2-5 years of electrical troubleshooting experience.
An understanding of the electrical conductors, fuses, and circuit breakers is required.
Successful applicants should have proficiency in reading and creating as-built electrical one-line drawings, familiarity with electrical symbols to be used for drawings, and knowledge of PPE requirements for arc flash and shock protection.

Job Description

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Position Details:

Title: Fire Alarm & Suppression Technician
Location: Franklin, WI
Shift: Normal Day Shift

Compensation: First Year Total Comp = $52k – 69k, plus Company Car
Base Payrate ($24 – 28/hr)                                $42,920 – 58,240
Average OT (10% Average OT)                          $7,488 – 8,736
Level Up Bonus (Up To $2k)                              $2,000 – 2,000     .
Total                                                                       $52,408 – 68,976

 

Benefits: Company prides themselves in a culture of improving the lives of their employees through development and training, their customers by providing excellent products and services and their communities by providing long term, stable employment opportunities. Their corporate benefits plan includes:

Company Car / Truck
Laptop and Cell Phone Plan
Medical, Dental, Vision Plans
401k w/ 50% Company Match, up to 6%
Eligible to participate in the Technician Equity Bonus Program.
Hourly rate starting at $28; compensation is based on experience and certifications
Level up training program (Pay Raises and Bonuses)
Education & Certification reimbursement program
Management opportunities
Company giveaways
Opportunities for community service and charity involvement
Work at a mission-driven company, focused on people
Continued growth and expansion into new markets and products and services
Paid holidays and paid parental leave
PTO Plan – 120 Hours (3 Weeks) for first 3 years, w/ increases after that

Travel: Local Travel (minimal overnights)
 

Position Description:

In this role you will perform inspections, installation, testing, service and repairs of fire alarm systems, engineered and pre-engineered suppression systems. This includes confirming compliance with applicable life-safety and fire-safety requirements as mandated by standards, codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast-paced role with high visibility within the company.

Perform installation, inspection and testing of all types of fire alarm and engineered and pre-engineered suppression systems at the required frequencies in accordance with the requirements and instructions contained in the applicable NFPA codes and standards
Perform programming, testing, final inspections, as-built drawings and customer training for installations. Troubleshoot and perform service and repair of fire alarm and engineered and pre-engineered suppression systems
Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually
Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job
Maintain equipment and tools necessary to safely perform job
Evaluate customer site for additional equipment and services that customer may require
Work in compliance with the Company's safety program
Perform on-site and/or off-site (phone) emergency troubleshooting of fire alarm and suppression systems
Discuss deficiencies noted with customer, explaining the problem and its resolution
There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others. Discuss this with your Manager
Must be comfortable with heights, working on ladders or lifts, or in confined spaces
 

Position Requirements:

Company is looking for military electronics technicians with strong low voltage maintenance, troubleshooting, installation, and repair experience.
Ideal candidates will have some experience with alarm systems (maintenance and troubleshooting)
Must possess the ability to calculate basic math including fractions, decimals and percentages
Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software
Knowledge and understanding of low voltage and wiring. Ability to read and interpret blueprints and wiring diagrams
Must currently have a valid U.S. driver's license
 

Job Description

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Position Details:

Title: Field Service Technician
Location: Asburn, VA
Shift: Dayshift
Compensation: $36-$38/hr.
Benefits: Benefits including but not limited to medical, dental, vision and many more!
Travel: Daily travel with around 30%. Minimal overnight travel required- home most nights! Company car, gas card, and cell phone provided.   

 

Position Description:

The Field Service Technician is primarily responsible for more difficult and /or complicated maintenance activities on Power Systems along with their associated equipment.  Other responsibilities include and are not limited to assembly, disassembly, testing, and commissioning of systems.  He/She will also be required to provide and facilitate general assistance where needed. The position will be focused on customer satisfaction by ensuring contractual obligations are met and equipment down time is minimal.

 

Basic supervisory / mentorship responsibilities required at this level as being assigned as the lead technician for a maintenance activity or trouble calls.  The Intermediate Technician will be under the direct supervision of the Regional Service Manager (RSM). In the event that the Intermediate Technician is assigned a project, he/she will be under the supervision of the Lead Technician assigned to the project or the Project Manager (PM).

 

Provide customer service by analyzing and evaluating equipment performance within an assigned area of responsibility.
Provide assistance and technical support to less experienced personnel.
Develop sound maintenance techniques through system knowledge.
Perform direct maintenance as required where more complex equipment problems exist.
Understands and helps to maintain service contracts.
Maintains assigned “Ready Kits” through inventory control and parts requisition.
Maintain and account for tools and test equipment necessary to perform required duties.
Provide machine start-up and installation coverage on an as needed basis.
Uphold and continually improve upon the highest level of customer satisfaction possible.
Understand and utilize procedures methodically and safely.
Diagnose, document and report problems / technical findings with recommended repair actions.
Timely reporting of events, causes and actions related to customer load losses. Provide necessary assistance to Technical Support in an effort to resolve the problem.
Provide rigging and delivery assistance.
Contractor facilitation and installation assistance where possible.
Attend customer meetings.
Facilitates work by electrical contractors for equipment installation.
Emergency and/or routine repairs on power generating equipment.
Emergency parts delivery to customer site.
Perform preventative maintenance on all equipment including: UPS Systems, Frequency Converters, Diesel Controls, Switchgear, and Battery Systems, as trained.
Progressive proficiency in job reporting and communication skills.
Maintains a good understanding of, while adhering to, company policies, guidelines, philosophies and procedures.
Thorough working knowledge of DMMs, Digital Scope Meters, Amp meters/probes, oscilloscopes, load banks, BMIs, AstroMeds, and RPM units.
Provide emergency customer response by participating in weekly technician on-call schedule.
Complete and submit error free time sheets, expense reports and job reports within the required time frame while assisting junior techs with it.
Attend all formal and informal training courses as directed by the RSM.
Other tasks, in-house and on-site, as assigned by their RSM, Lead Technician or PM.
Report customer opportunities (i.e. upgrades, new equipment, etc.) to the appropriate sales personnel.
Adhere to guidelines outlined in the Field Service Technician Manual, with emphasis on safe work practices.
Participate in the Resident Technician Program.
 

Requirements:

A Trade School Associates Degree or Armed Forces equivalent are desirable pre-requisites.
Minimum of four years’ experience in the power industry in either the military or commercial markets or equivalent experience.
Strong understanding of electronic/power principles.
A basic knowledge of mechanical fundamentals as they apply to supporting UPS equipment.
Must have completed Level 1 & Level 2 training for all UPS equipment in assigned territory.
Willingness and ability to travel 75% or more to support field service application, within and outside assigned region.
Must be able to lift up to 70 lbs. alone. Must be able to climb ladders and work safely.
Must possess a valid driver’s license.

Job Description

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Position Details:

Title: Field Service Technician
Location: Columbus, OH
Shift: Dayshift
Compensation: $36-$38/hr.
Benefits: Benefits including but not limited to medical, dental, vision and many more!
Travel: Daily travel with around 30%. Minimal overnight travel required- home most nights! Company car, gas card, and cell phone provided.   

 

Position Description:

The Field Service Technician is primarily responsible for more difficult and /or complicated maintenance activities on Power Systems along with their associated equipment.  Other responsibilities include and are not limited to assembly, disassembly, testing, and commissioning of systems.  He/She will also be required to provide and facilitate general assistance where needed. The position will be focused on customer satisfaction by ensuring contractual obligations are met and equipment down time is minimal.

 

Basic supervisory / mentorship responsibilities required at this level as being assigned as the lead technician for a maintenance activity or trouble calls.  The Intermediate Technician will be under the direct supervision of the Regional Service Manager (RSM). In the event that the Intermediate Technician is assigned a project, he/she will be under the supervision of the Lead Technician assigned to the project or the Project Manager (PM).

 

Provide customer service by analyzing and evaluating equipment performance within an assigned area of responsibility.
Provide assistance and technical support to less experienced personnel.
Develop sound maintenance techniques through system knowledge.
Perform direct maintenance as required where more complex equipment problems exist.
Understands and helps to maintain service contracts.
Maintains assigned “Ready Kits” through inventory control and parts requisition.
Maintain and account for tools and test equipment necessary to perform required duties.
Provide machine start-up and installation coverage on an as needed basis.
Uphold and continually improve upon the highest level of customer satisfaction possible.
Understand and utilize procedures methodically and safely.
Diagnose, document and report problems / technical findings with recommended repair actions.
Timely reporting of events, causes and actions related to customer load losses. Provide necessary assistance to Technical Support in an effort to resolve the problem.
Provide rigging and delivery assistance.
Contractor facilitation and installation assistance where possible.
Attend customer meetings.
Facilitates work by electrical contractors for equipment installation.
Emergency and/or routine repairs on power generating equipment.
Emergency parts delivery to customer site.
Perform preventative maintenance on all equipment including: UPS Systems, Frequency Converters, Diesel Controls, Switchgear, and Battery Systems, as trained.
Progressive proficiency in job reporting and communication skills.
Maintains a good understanding of, while adhering to, company policies, guidelines, philosophies and procedures.
Thorough working knowledge of DMMs, Digital Scope Meters, Amp meters/probes, oscilloscopes, load banks, BMIs, AstroMeds, and RPM units.
Provide emergency customer response by participating in weekly technician on-call schedule.
Complete and submit error free time sheets, expense reports and job reports within the required time frame while assisting junior techs with it.
Attend all formal and informal training courses as directed by the RSM.
Other tasks, in-house and on-site, as assigned by their RSM, Lead Technician or PM.
Report customer opportunities (i.e. upgrades, new equipment, etc.) to the appropriate sales personnel.
Adhere to guidelines outlined in the Field Service Technician Manual, with emphasis on safe work practices.
Participate in the Resident Technician Program.
 

Requirements:

A Trade School Associates Degree or Armed Forces equivalent are desirable pre-requisites.
Minimum of four years’ experience in the power industry in either the military or commercial markets or equivalent experience.
Strong understanding of electronic/power principles.
A basic knowledge of mechanical fundamentals as they apply to supporting UPS equipment.
Must have completed Level 1 & Level 2 training for all UPS equipment in assigned territory.
Willingness and ability to travel 75% or more to support field service application, within and outside assigned region.
Must be able to lift up to 70 lbs. alone. Must be able to climb ladders and work safely.
Must possess a valid driver’s license.

Job Description

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Title: Executive Assistant
Location: Downey, CA
Shift: Mon- Fri (Day shift) OT available
Compensation: $30-40/hr, depending on experience.
Travel: NA

Position Description:
We are seeking a highly organized and proactive Executive Assistant to support the executive leadership team of our growing building and construction company. The ideal candidate will bring a strong foundation in administrative support, financial coordination, and HR functions, with the ability to operate efficiently in a fast-paced environment.

This role requires expertise in QuickBooks, Microsoft Office Suite (Excel, Outlook, Word, Teams), and a working knowledge of human resources processes, including onboarding, benefits coordination, and personnel file management. The Executive Assistant will play a vital role in ensuring smooth daily operations, facilitating communication between departments, and supporting strategic company initiatives.

Requirements:
• 3+ years of executive administrative experience, preferably in the construction or related industry
• Proficiency in QuickBooks and Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Strong understanding of basic HR principles and employee recordkeeping
• Excellent organizational, multitasking, and time management skills
• Exceptional communication skills and a proactive, problem-solving mindset
• Ability to adapt quickly, prioritize tasks, and manage competing deadlines

Job Description

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Position Details:
• Title: Multi-Craft Maintenance Technician
• Location: Huntersville, NC
• Shift: 12 Hour Nights (6:30PM-6:30AM or 7PM – 7 AM). 2 on 2 off 3 on 3 off
• Compensation: $32 to $40/hr, based on experience, plus overtime opportunities
• Benefits: Medical, Vision, Dental and Life insurance, 401K, paid Vacation and Holidays, Tuition Assistance, Paid Parental Leave, Adoption Assistance, Infertility Coverage, and Enhanced Musculoskeletal Wellness Program
• Vaccine Requirement: No

Position Description:
As a Multi-Craft Maintenance Technician, you will maintain and repair plant structures and equipment that includes heating and air, production, plumbing, and maintenance equipment.

Requirements:
• 5 years of industrial experience in a manufacturing environment or equivalent military service
• Experience in machine shop equipment and repair of mobile equipment.
• Knowledge of automation, PLCs, robotics, hydraulics and pneumatics.
• Skilled in equipment troubleshooting, with experience in mechanical and/or electrical fields
• Ability to read drawing and perform layout work,.
• Must have completed an apprenticeship program or military training.
• Ability to perform physically demanding job activities and pass written and hands-on maintenance test
• Willingness to work 12 hour rotating shifts, weekends, holidays, and overtime

Job Description

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Position Details:
Title: Data Center Technician
Location: Stockton, CA
Shift: Rotating schedule – Sun- Wed / Wed-Sat. 10-hour shifts. Rotations are 4-6 weeks.
Compensation: $30-35/hr + Annual bonus 25% of base pay
Benefits: Comprehensive Corporate Benefits Package
Travel: None

Position Description:
The Data Center Technician will be responsible for monitoring Critical Facilities Monitoring Systems and responding to alarm events. They will be responsible for providing support and troubleshooting issues with hands-on maintenance and support. They are responsible for conducting site walk-throughs to collect readings from the critical electrical/ mechanical equipment. The Technician role will also be responsible for things associated with physical security, visitor and area access, delivery shipping & receiving, inventory, and facility maintenance.

Requirements:
Excellent opportunity for a highly motivated veteran interested in Critical Site infrastructure. This is a trainable role, with eagerness, a strong work ethic, and a culture fit at the forefront of the position. It is preferred that the candidate has a mechanical background, but any technical experience, such as electrical or electronic, is also acceptable for this position.

Job Description

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A progressive shipyard Company specializing in building ships for the United States Navy currently has an opportunity for a Senior Vice President of Program Management position at their Marinette, Wisconsin location.

POSITION SUMMARY
Senior Vice President of Program Management is a senior-level professional and working task leader who applies a comprehensive and in-depth working knowledge of financial/business concepts, contract management, policies, practices, processes and procedures to the management of program managers engaged in ship design and construction programs. The SVP of Program Management is responsible for the programs' cost and schedule management. The SVP of Program Management is responsible to create a successful departmental structure that leads the organization in the successful management and execution of programs/contracts. He/she works independently, with general guidance from the CEO. A successful Senior Vice President of Program Management also prepares and maintains management control (financial/business planning and scheduling) systems for monitoring all complex contracts, programs, projects, and/or tasks to determine and maintain the most cost effective method of accomplishing work, identify and mitigate risks, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Position involves frequent, regular interaction with all levels of FMG's operations/senior staff, customers, regulatory bodies, and major suppliers.
· Assists in preparation of a Manufacturing/Construction Plan that complies with the cost proposal and contract specifications.
· Provides assistance to technical/operations staff, coordinating efforts with Contracts/subcontracts, Accounting and Human Resource staffs to assess impact of contract change notices, engineering change proposals, etc.
· Reviews purchase requisitions, time-reporting and labor charges, etc., against the budget, resolves discrepancies and initiates corrections as required.
· Conducts risk analysis/evaluation -- determine risk areas to cost or schedule and mitigate.
· Assesses the financial impact of project status to budget.
· Develops management control requirements for designated contracts, programs, projects and/or tasks. Analyzes and reviews all cost (time, materials, and equipment) information and data to ensure all phases of the statement of work are included.
· Review of division (indirect) purchase orders and sign-off of invoices.
· Monitors performance to the contract, oversees contract compliance and negotiates contract change proposals with the customer.
· Is a point-of-contact for the customer, and responsible for customer-contractor relations.
· Makes decisions based on input from others and experience to resolve issues in the best interest of the program and business.
· Must abide by and enforce all Organizational policies and procedures.

SUPERVISORY RESPONSIBILITIES
Directly supervises 4 to 8 employees. Carries out supervisory responsibilities in accordance with the Company's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Demonstrates delegation skills and fosters a cooperative work environment. Demonstrates leadership skills that align with the mission, vision, and values of the Company.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE
· MBA or Bachelor's degree from an accredited college or university is required.
· Fifteen (15+) years of progressive responsibility in administration, management control and/or accounting of technical/professional services in the shipbuilding industry.
· Ten (10+) years experience in successful project leadership, demonstrating strong organizational and leadership skills and/or supervisory role with a group of 10 or more.
· Possess a broad working knowledge of marine systems including but not limited to: structural, outfitting, machinery, hydraulics, electrical, mechanical, electronics, HVAC, etc..

SKILLS
· Must have singe or multiple program oversites.
· Must have the ability to be a strong negotiator, and be conversant with DAR and FAR and Contracts.
· Must have working knowledge of Work Breakdown Structure (WBS)
· Must have strong Microsoft Office Suites computer skills.
· Must be technical cognizant in one or more shipbuilding disciplines.
· Must have strong customer service and negotiation skills.
· Must have contract and sub-contract vendor relation skills.
· Must have successful problem resolution skills.
· Must have the ability to read/analyze program metrics.
· Must have cost, schedule and program management skills.
· Must have an understanding of risk/opportunity management.
· Must have an understanding of change management.
· Must have motivation, communication and listening skills.
· Must have strong organizational and time management skills.
· Must have the ability to maintain a professional demeanor.
· Must have effective written and verbal communication skills.
· Must have ability to maintain confidentiality.

Company offers competitive pay with benefits in a growth-oriented environment.

Job Description

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Position Details:
Title: Central Energy Plant Manager
Location: Ithaca, NY.
Shift: Typical standard daytime salary hours Monday – Friday; otherwise as an exception based on plant operations. The Central Energy Plant is 24/7 operations, so there may be a very rare overnight or requirement to work outside normal operating hours in the event of an emergency.
Compensation: $135K-$165K pay range with a target salary of $150K as mid-point of this range, which depends on experience, qualifications, and overall candidacy comparatively. Relocation assistance is normally not offered, but may be available, and will be based on candidate experience, qualifications, and other factors. This position is eligible for annual pay raises.
Benefits: As a world-renowned institution and employer, the company is proud to offer a competitive and comprehensive endowed benefits package including three high-quality health plans, all of which include comprehensive medical care, dental, vision, FSAs, wide-ranging insurance options for protection, an outstanding retirement plan, which includes a 10% retirement contribution, and an automatic company contribution as a pension without a matching requirement at your two-year anniversary and beyond, and the employee degree and phenomenal tuition aid program providing full tuition with ability to take any classes at the company for free, a 50% discount for employee children, and a 30% company contribution for employee children to other university institutions.

Travel: None.

Position Description: The Central Energy Plant Manager manages all aspects, including all day-to-day operations and maintenance, of the University's Power Plant and complex, mission critical heating, power and chilled water production facilities via a staff of ~35 salaried and hourly union (IUOE) employees to provide safe, reliable and efficient steam, electric and chilled water to all Ithaca campus facilities. See below for a detailed description of the Central Energy Plant. Reporting to the Director of Utilities and Production, you will be one of two plant managers, with a staff of 30 technicians, operators, and support staff and three supervisors. Your key responsibilities will be:
• All day-to-day operations – leading, managing, and owning all aspects of safety, operations, and maintenance – essentially running the Plant like you were running a ship. (Typically, ~80% of the job!)
• Managing all complex systems with technical/engineering knowledge/experience and having a hands-on approach – being out with and supporting the mechanics & operators for all power plant operations.
• All environmental, health, and safety regulations.
• Advising and guiding your operations manager – using your engineer acumen to ask the right questions and make the right decisions as the senior leader and decision maker.
• The $40M Operations & Maintenance (O&M) budget – creating, executing, and all results.
• The Capital Budget – prioritizing & executing yearly and long-term projects – guiding, overseeing, reviewing, challenging assumptions, and leveraging your technical/engineering knowledge/experience for all decision making and results.
• All personnel – training plans and programs, succession plans, and all hiring, performance reviews, and any necessary disciplinary or performance improvement requirements of both union & non-union staff.

Requirements:
• Bachelor of Science in Engineering or related field.
• Plant manager experience and desire to mentor to other engineers.
• NYS Professional Engineering license (PE) or commitment to achieve this credential upon hire.
• Utility energy experience in a decision-making, operational leadership, and problem-solving role.
• Project Management skills
• Independence, autonomy and resourcefulness.
• A leadership approach or style where accountability is important with focus on performance and results, including having hard/tough conversations with some excellent soft skills, empathy, respect and listening to needs. Outstanding collaboration and emotional intelligence with excellent communication as a “people person” who can hold the line while also being an outstanding person.
• No visa sponsorship is provided for this position.

Job Description

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Title: Maintenance Technician II
Location: Portsmouth, VA
Shift: 1st Shift
Compensation: Competitive pay (based on experience)
Benefits: Company offers a comprehensive benefits package including:
• Medical, dental, and vision coverage with premiums below national average
• 401(k) with company match, profit sharing, and ESOP
• Disability, Life, and AD&D insurance (100% company paid)
• Paid time off and holidays
• Skills development, training, and career advancement opportunities
Position Description:
Company is seeking a Maintenance Technician II to support operations at their industrial laundry facility. This role involves maintaining, repairing, installing, and troubleshooting a variety of industrial systems and equipment to ensure optimal facility performance and safety. Responsibilities include:
• Maintenance and repair of industrial equipment such as washers, dryers, steam tunnels, conveyors, and boilers
• Preventive and predictive maintenance tasks
• Troubleshooting mechanical and electrical system issues
• Performing various welding tasks (MIG, TIG, ARC, cutting, brazing)
• Conducting boiler chemical testing and making necessary adjustments
• Managing inventory and maintenance records
• Ensuring compliance with safety standards and resolving safety concerns
• Mentoring junior Maintenance Technicians
• Coordinating with internal teams and outside service vendors
• Responding to emergency maintenance issues and alarms
• General indoor and outdoor housekeeping duties
Position Requirements:
Required:
• 5+ years of experience repairing industrial equipment in an industrial or military environment
• Ability to read technical literature and blueprints
• Proficiency with Microsoft Office
• Ability to stand for up to 7 hours per shift
• High School Diploma or GED
Preferred:
• Experience with boiler systems
• HVAC knowledge
• Welding skills (MIG, TIG, ARC, brazing, cutting)

Job Description

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Position Details: Site Manager– Vehicle Maintenance & Supply Opertaions
• Location: Baghdad, Iraq
• Shift: M-F Day shift hours with some variation
• Compensation: $175-190k
• Benefits: Company offers a benefits package including comprehensive health, dental, life, Short- and Long-Term Disability; 401(k) match, PTO, and several other benefits.
• Travel: 10% in-country travel. Return stateside a minimum of once per year, up to twice per year.
• Vaccine Requirement: No

Position Description:
The Site Manager will support the U.S. Department of State (DOS) operation of the Fleet Vehicle Maintenance Program, a focal point for task order functions and personnel. The Site Manager will ensure that the quality of work meets or exceeds customer standards, and the services are provided in a timely manner. Will effectively communicate with Deputy Program Manager.

The duties and responsibilities include but are not limited to:
• maintaining and promoting a safe workplace
• ensuring compliance with Environmental, Safety, and Quality Assurance requirements/goals
• managing, monitoring, and tracking services
• allocating and managing staff resources according to changing needs.
• identifying problem areas and respond to mission requirements.
• planning and managing service schedules, quality assurance, and safety programs.
• controlling resources; monitor staff proficiency and qualifications; monitor the locations and activities of assets; and coordinate the flow of information

Requirements:
• Degree or equivalent experience with business management, contracts, or related fields
• 10 Years of experience related to Fleet Management and class IX supply
• Valid driver’s license
• Current Secret Clearance or previous clearance that can be reinstated

Job Description

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Position Details:
Title: Customer Service Engineer
Location: Madison, WI
Shift: Monday – Friday, 12pm – 9pm (you will train Monday through Friday, 8am – 5pm and eventually shift to a normal delayed start of Noon, this shift adjustments comes with a 15% shift differential)

Compensation: First Year Total Comp = $106.5k – 120k
Base Payrate $70,000 – 80,000
Additional Average (10%) OT $10.500 – 12,000
Shift Differential (15%) $10,500 – 12,000
5% Target Bonus $3,500 – 4,000
Annual Value of Company Car $12,000 .
Total $106,500 – 120,000

Benefits:
Company offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include:

4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.

100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).

Corporate Vehicle – Fleet Program – You receive a new car ($45 per week cost to you) all inclusive of gas, tolls, service, insurance and more. You can use for business and personal usage. It is estimated to be a $15k annual value to the employee. You can also opt out and receive a corporate van.

“Well Being” reimbursement of $300/year for health/fitness classes and related items.

Travel: Travel is an essential job requirement for this position. As a CSE, you will travel regularly throughout assigned region to customer accounts; your region is centered around
Madison and stretches approximately 2 hours in all directions. You must be available to provide service to customers during off hours as well as weekends, as necessary.

Position Description:
As the Service Technician, you will be in a field-based, customer-facing role that installs, services, maintains and modifies Company equipment at customer sites. The selected candidate will work at sites with minimal supervision and will perform on-site customer repairs and be responsible for delivering both timely and effective repairs. It will be your responsibility to provide on-site training after installs to help ensure the systems optimal performance resulting in superior customer satisfaction. The Field Service Technician will help with managing financial performance within their territory: meeting or exceeding budget for revenue generation, expense control and inventory management. The Field Service Tech/Engineer is a key contributor in maintaining ongoing customer interaction to solve and prevent technical difficulties. The Field Service Tech/Engineer interfaces directly with the Customer Care Manager, Technical Manager, Clinical Application Specialist, Product Managers, Sales Representatives, and customers. These interfaces are required to provide superior product service responsiveness and customer satisfaction. The Service Engineer integrates the technical capabilities and available resources, with effective territory and business management skills to develop and maintain superior service levels. You will need to make decisions on best plan of action to keep the customer’s equipment downtime to a minimum.

Specific responsibilities include:
• Possess total familiarity with mechanical, electronic, optical, and operational aspects of designated products as evidenced by the ability to effectively install and repair/service designated instruments.
• Provide customer troubleshooting assistance as required.
• Provide product service for clinical field trial installations.
• Perform warranty and maintenance work necessary to keep customer level of service and satisfaction high.
• Recommend service manual revisions.

Requirements:
Candidates must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.). Experience in the Bio-Medical field is a huge plus, but not required. Candidates must be able to interpret electronic system schematics and flow-charts. A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role. Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Job Description

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Position Title: Mechanical Commissioning Specialist
Position Location: Remote - work from anywhere in the United States. Must be located near a major airport.
Travel Requirements: Up to 75% domestic travel; relocation may be considered for long-term project needs.

JOB SUMMARY
The Mechanical Commissioning Specialist provides technical support and leadership to plan, schedule and
execute full life cycle commissioning of critical facilities. This person participates in the MEP design review
process and participates in functional testing of complex mechanical systems.

This person will collaborate with design engineers, construction contractors, equipment vendors and client staff
to test, validate and make operational newly installed and operational mechanical systems including those in
mission critical facilities.

The Mechanical Commissioning Specialist will receive limited direction on day-to-day work and general
instruction on new projects or assignments. Will execute commissioning and assist project leadership on projects
of complex scope. Will work independently or under limited supervision.

This person will communicate and operate in line with organizational goals and values, as well as departmental
objectives.

ESSENTIAL FUNCTIONS
Perform On-site Commissioning Activities and Assist in Project Management (50%)
• On-site inspection, validation, functional testing, verification and troubleshooting of mechanical and controls
• equipment
• Participate in factory witness testing and observe startup activities
• Use technical equipment to perform testing
• Direct vendors / contractors in the execution of the testing
• Timely and effective management and delivery of projects
• Identify potential project risks and aid in development of strategies to minimize impact and control deviations
• from estimated costs and project deadlines
• Onboarding of project team for mobilization and provide ongoing updates
• Develop Testing Plans and Procedures for Complex Projects (20%)
• Development of commissioning plans
• Prepare pre-functional checklists
• Prepare functional performance test scripts
• Review Construction Related Design Documents, Drawings and Specifications (15%)
• Review shop drawings and submittals
• Review sequence of operations
• Assist in commissioning focused design reviews
• Reporting (15%)
• Assist with all project communication and reporting
• Prepare project progress reports for internal and external stakeholders
• Assist in preparation and contribute to final commissioning report for submission to client
• Manage personal hours using company tools
• Completion of Assigned Tasks and Deliverables on Time and on Budget
• Performs Other Related Duties as Assigned

POSITION REQUIREMENTS (INTERMEDIATE LEVEL FOR ALL THE FOLLOWING)
• Knowledge of mechanical and controls system principles
• Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional
• organizational skills for file management
• Skilled in completing assignments accurately and with attention to detail
• Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and
• contribute to company-wide innovation
• Ability to work successfully in a remote environment thru effective communication and organizational skills,
• self-motivation, proactiveness and resourcefulness in a distraction free workspace
• Ability to follow company and site safety requirements
• Ability to analyze and prepare documents, reports and correspondence
• Ability to communicate effectively in both oral and written form (technical and non-technical information)
• Ability to communicate effectively directly with clients and at times serve as primary point of client contact
• Ability to work successfully as a member of a team and independently with moderate supervision
• Ability to work under pressure and meet close deadlines
• Ability to effectively plan and delegate the work of others
• Ability to achieve certification for NFPA70E and / or OSHA training as / if required
• Organizational skills, with the ability to manage multiple tasks simultaneously

TRAVEL / RELOCATION REQUIREMENTS
• Up to 75%, this may include travel to any or all 50 US states
• Must be located near a major airport.
• Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID (or an acceptable alternative, such as a passport) is required for travel associated with this position.
• Travel may involve transportation by car or plane depending on the destination and nature of the business
• need.
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client
• sites, meetings with other employees, meeting for business development purposes, running errands on behalf
• of the business, attending industry conferences, etc.
• Potential relocation opportunities may exist per project needs
• International travel may be required based on individual skill, training and project needs

EDUCATION / EXPERIENCE REQUIREMENTS
• Bachelor’s degree in engineering, construction or related discipline
OR
• Two years’ experience with installation, hands-on testing, validation and troubleshooting of mechanical and
• controls infrastructure
PLUS
• Minimum five years’ additional experience with installation, hands-on testing, validation and troubleshooting
• of mechanical and controls infrastructure

Job Description

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Position Title: Electrical Commissioning Specialist
Position Location: Remote - work from anywhere in the United States. Must be located near a major airport.
Travel Requirements: Up to 75% domestic travel; relocation may be considered for long-term project needs.

The Electrical Commissioning Specialist will receive limited direction on day-to-day work and general instruction on new projects or assignments. Will execute commissioning and assist project leadership on projects of complex scope. Will work independently or under limited supervision.
This person will communicate and operate in line with organizational goals and values, as well as departmental objectives.

ESSENTIAL FUNCTIONS
Perform On-site Commissioning Activities and Assist in Project Management (50%)
On-site inspection, validation, functional testing, verification and troubleshooting of electrical equipment
Participate in factory witness testing and observe startup activities
Use technical equipment to perform testing
Direct vendors / contractors in the execution of the testing
Timely and effective management and delivery of projects
Identify potential project risks and aid in development of strategies to minimize impact and control deviations
from estimated costs and project deadlines
Onboarding of project team for mobilization and provide ongoing updates

POSITION REQUIREMENTS (INTERMEDIATE LEVEL FOR ALL THE FOLLOWING)
- Knowledge of electrical principles
- Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional
organizational skills for file management
- Skilled in completing assignments accurately and with attention to detail
- Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and
contribute to company-wide innovation.
- Ability to work successfully in a remote environment thru effective communication and organizational skills,
self-motivation, proactiveness and resourcefulness in a distraction free workspace
- Ability to follow company and site safety requirements
- Ability to analyze and prepare documents, reports and correspondence
- Ability to communicate effectively in both oral and written form (technical and non-technical information)
- Ability to communicate effectively directly with clients and at times serve as primary point of client contact
- Ability to work successfully as a member of a team and independently with moderate supervision
- Ability to work under pressure and meet close deadlines
- Ability to effectively plan and delegate the work of others
- Ability to achieve certification for NFPA70E and / or OSHA training as / if required
- Organizational skills, with the ability to manage multiple tasks simultaneously

TRAVEL / RELOCATION REQUIREMENTS
- Up to 75%, this may include travel to any or all 50 US states
- Must be located near a major airport.
- Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID
(or an acceptable alternative, such as a passport) is required for travel associated with this position.
- Travel may involve transportation by car or plane depending on the destination and nature of the business
need.
- Travel is defined as physically leaving home on behalf of business activities including but not limited to client
sites, meetings with other employees, meeting for business development purposes, running errands on behalf
of the business, attending industry conferences, etc.
- Potential relocation opportunities may exist per project needs
- International travel may be required based on individual skill, training and project needs

EDUCATION / EXPERIENCE REQUIREMENTS
- Bachelor’s degree in engineering, construction or related discipline
OR
- Two years’ experience with installation, hands-on testing, validation and troubleshooting of electrical
infrastructure

PLUS
- Minimum five years’ additional experience with installation, hands-on testing, validation and troubleshooting
of electrical infrastructure

Job Description

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Position Details:
Title: Maintenance Technician – Mechanical
Location: Albany, NY (Delmar/Feura Bush)
Travel: None
Shift: : Initially regular days 7am – 3pm then 3-on, 3-off, 12-hour schedule rotating days & nights
Compensation: $38.05/hr. training rate; $39.21/hr. certified rate + O/T after 40 hours weekly (there is automatic O/T built into the shift structure weekly!) + up to 10% quarterly variable incentive plan bonus based on performance metrics + pay skill increases based on certification/experience + holiday incentive pay + yearly raises + $7K sign-on relocation available. $85K-$100K+ 1st year!
Benefits: Immediate full benefits Day 1! Comprehensive healthcare benefits, solid 401(k) with 100% up to 6% pay & 2% non-match kicker, stock options, retirement programs, insurance, and much more!

Position Description: Maintenance Technicians primarily troubleshoot, maintain, and repair production systems and equipment. You will troubleshoot, diagnose, repair, and install all equipment and systems in the plant to insure smooth operation, production, & safe working conditions. Key duties include:
• Troubleshooting & solving production and facility equipment problems during day-to-day operations.
• Performing preventative maintenance on equipment & systems to prevent downtime/deterioration.
• Work assignments on projects for continued growth, expansion, & safety of the plant and work areas.
• Work with outside contractors to perform installation or service of equipment within the facility.
• Assisting operators to minimize downtime and complete scheduled equipment cleaning/changeovers.

Requirements: HS Diploma. Candidates must be maintenance professionals with 2+ years industrial systems experience troubleshooting & repairing industrial systems. Strong systems-level electrical, electronics, or mechanical experience. Multi-craft technicians are preferred. Electrically you will be fixing motors, starters, variable-frequency drives, sensors, interfaces, input/output controls, and some robotics on production line equipment and systems. Mechanically you will be fixing conveyors, motors, belts, chains, sprockets, rollers, bearings, gear boxes and mechanical systems connected to some basic electrical systems on production line equipment and systems. Candidates must have excellent troubleshooting & be able to read schematics, blueprints, drawings for maintenance/troubleshooting/repair. Candidates should have ability to share skills to help others develop, excellent communication skills, and commitment to providing a high level of detail, pride, and safety towards system & equipment maintenance work, projects, and programs. Candidates must pass background and full-panel drug test prior to employment.

Job Description

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Position Details:
Title: Industrial Electrician
Location: Albany, NY (Delmar/Feura Bush)
Shift: Initially regular days 7am – 3pm then 3-on, 3-off, 12-hour schedule rotating days & nights
Compensation: $41.31/hr. training rate; $44.01/hr. certified rate when fully certified (generally within 6-months) + $1/hr. shift bonus for nights worked + O/T + up to 10% quarterly bonus + pay skill increases based on ability + yearly performance raise + relocation. $90K-$110K+ 1st year!
Benefits: Immediate benefits Day 1! Comprehensive healthcare benefits, solid 401(k) with 100% up to 6% pay & 2% non-match kicker, stock options, retirement programs, insurance, and much more!
Travel: None

Position Description: Maintenance Technicians primarily troubleshoot, maintain, and repair production systems and equipment. You will troubleshoot, diagnose, repair, and install all electrical equipment and systems in the plant to insure smooth operation, production, & safe working conditions.

Key duties include:
• Troubleshooting & solving production and facility equipment problems during day-to-day operations.
• Performing preventative maintenance on equipment & systems to prevent downtime/deterioration.
• Work assignments on projects for continued growth, expansion, & safety of the plant and work areas.
• Work with outside contractors to perform installation or service of equipment within the facility.
• Assisting operators to minimize downtime and complete scheduled equipment cleaning/changeovers.

Requirements: HS Diploma. Candidates must be maintenance professionals with 2+ years industrial electrical experience troubleshooting & repairing industrial systems. Strong systems-level electrical experience up to 480V required. You will be fixing motors, starters, variable-frequency drives, input/output controls, and some robotics on production line equipment and systems. Candidates must have excellent input/output electrical troubleshooting & be able to read schematics, blueprints, drawings for maintenance/troubleshooting/repair. Candidates should have ability to share skills to help others develop, excellent communication skills, and commitment to providing a high level of detail, pride, and safety towards system & equipment maintenance work, projects, and programs. Candidates must pass background and full-panel drug test prior to employment.

Job Description

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Position Details:
Title: Field Service Technician
Location: Austin, TX
Shift: Day Shift; On-call rotation. 6-8 times of year, including weekends and holidays.
Compensation: $32/hr
Benefits: Fleet vehicle and fuel card
- Insurance covered with the option of adding a covered spouse and personal use (there is a charge for this service)
- 12 paid holidays
- 18 PTO days
- 3 days wellness time
- Paid parental leave of 4 weeks
- 401k 3% match with a 6% contribution - $1500 annual value
- Hourly rate is paid from “portal to portal” – this means being paid from the time you get in the car to drive to work until the time you arrive back at your resting place for the evening.
- Company car provided or Car allowance at $650 per month and reimbursement for business milage. If using personal car, must be no older than 7 years old.

Travel: This is a remote, home-based position traveling around the specified area you are hired for and covering within a 4 -5 hour driving radius. Additional travel, including some overnights, during the first 90 days may be necessary for training purposes.

90 days of on-the-job training in your region and 3 weeks (not back- to -back) of classroom training in your first year at their Charleston, SC headquarters.

Position Description:
As a Field Service Technician, you will travel to hospital sites to complete the installation, service, and maintenance of company products while providing excellent service to customers. This could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a/an: Automotive Repair Mechanic, Diesel Mechanic, HVAC Technician, Car Wash Mechanic, Machinist’s Mate, Boiler Technician, Generator Technician, Forklift Technician, Appliance or Equipment Repair Technician, etc.
• Troubleshoots and diagnoses equipment malfunctions using test instruments.
• Measures and adjusts digital and analog instrumentation using calibration equipment.
• Installs, modifies and repairs company and/or 3rd party equipment.
• Manages customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs.
• Demonstrates correct usage and application of equipment to customers.
• Conducts product in-service trainings as required.
• Completes service reports, timesheets, expense reports and parts lists in a timely and accurate manner.
• Maintains an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations.
• Monitors customer chemical orders, contract sales and renewals
• Promotes and maintains good customer relations through high standards of professionalism, ethical behavior, maturity and good judgment.

Requirements:
• High school diploma or equivalent
• Must have a valid driver’s license and acceptable driving record.
• 3+ years of experience with industrial electrical single and 3-phase wiring and controls
• Experience troubleshooting water and pneumatic process controls.
• Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment.
• Ability to perform piping of copper, brass and stainless-steel piping.
• Ability to read and red-line P&ID and electrical schematics
• Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail.
• Ability to lift at least fifty pounds unassisted.
• Ability to climb over and crawl under equipment.
• Ability to travel extensively with little notice prior to travel.
• Ability to work nights, weekends and holidays as business need dictates.
• Ability to maintain compliance of all credentialing requirements in order to access customer sites.

Job Description

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Position Details:
• Title: Manager, Radiation Protection Operations
• Location: Middletown, PA
• Shift: 1st Shift
• Compensation: $147-164k Base Salary, plus annual bonus
• Benefits: Company offers a benefits package including comprehensive health, dental, life, Short- and Long-Term Disability; 401(k) match up to 4%, Discounted Employee Stock Options, 21 days PTO, and several other benefit options.
• Travel: N/A
• Vaccine Requirement: No

Position Description:
Accountable for the in-field application of policies and procedure relating to applies Radiation Protection programs. Directly manages the Radiation Protection first line Supervisors and Radiation Protection Technician activities in their daily support of plant operations and maintenance activities. Responsible for Business Planning, Budget, and Business Performance review regarding radiation protection activities, and overseeing team in doing so. Accountable for ensuring that department activities, priorities, and resources ae being managed effectively to meet the needs of Operations and Maintenance. Responsible for setting policies and plans to achieve a state of “As Low As Reasonably Achievable” for all exposure related to radiation operations.

Requirements:
• Navy Nuke Background with commercial nuclear experience (~5 years) is the ideal fit
• Degree in relevant field (Nuclear Engineering, Health Physica, EHS, etc.)
• Prior supervisory and/or leadership experience
• Must be technically knowledgeable of plant operations and systems
• Exceptional communication skills, written and oral
• Will complete supervisory/management training and development programs upon hire

Job Description

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Position Details:
Location: Fargo, ND
Travel: 10%
Schedule: Monday through Friday – 9am to 5pm
Salary: $40/hr to $50/hr plus OT, and bonus
Benefits: Comprehensive corporate benefits package

Position Summary:
The Field Service Engineer performs basic/routine customer support activities involving the installation, modification, repair and preventive maintenance of company’s equipment and systems generally at customer sites, to ensure proper working order.

Responsibilities:
• Install, modify, repair, conduct preventive diagnosis, and perform maintenance on the software and hardware of the equipment and systems while adhering to company’s policies, procedures and work direction of supervisor or shift/site lead.
• Interface with customers to ensure customer satisfaction with equipment and service levels.
• Maintain a safe and clean working environment by conforming at all times to the company and customer’s work protocols and policies.
• Attain Equipment Service and Operation Certification on equipment and systems as defined.
• Submit reports, such as Service and Status Reports, on all support activities as defined and required.
• Productively react to changing priorities such as Tool or Line down and escalations and support organizational and administrative duties.

Skill Profile:
• High school degree is required. Associate of Science degree, technical certificate or equivalent is desired.
• A minimum of 5 years related work experience or military technical training is required.
• Strong Electrical & Mechanical background.
• Must possess excellent communication skills with the ability to read, write and speak with clarity in the English language and interface effectively with customers and peers.
• Requires excellent systematic troubleshooting skills utilizing a structured and comprehensive process to determine the root cause of an outage, with the ability to handle problems independently and implement corrective action.
• Displays commitment to resolve problems and make independent decisions based upon the priority of the problem in relation to business needs.
• Must be available and willing to travel, domestically and internationally as needed, and be available for specific emergency on-call work.
• Must have a valid driver’s license, good driving record, reliable mode of transportation, qualified to obtain a credit card for expenses and able to obtain a valid passport for the term of employment.
• Must be qualified to meet the requirements of background screening by a third-party agency.
• Must be able to lift up to 50 pounds, climb ladders, scaffoldings, and use Personal Protective Equipment.
• Must be able to work in awkward positions and in confined spaces.
• Must be proficient with use of a PC, Windows, and DOS based Operating Systems. Oracle experience highly beneficial. Be able to use the company’s standard software to generate reports, presentations and document the daily activities as defined and expected by your manager.
• Work performed generally will be to support global needs. International travel is required at times.
• Work schedule is to align with customer needs.
• On rare occasions, individuals may be asked to be on-call, or work on holidays, or weekends.

Authority:
• The job holder makes independent decisions on a daily basis, which can have a significant impact on the business, with major decisions being taken in conjunction with line management
• The job holder is responsible for organizing their own day and working in an efficient manner.
• The job holder has overall service responsibility for assigned customer site equipment / type and all relevant associated activities

Keys to Successful Interview:
You will report to the Director who is very familiar with, and has been very successful with, hiring military talent through Orion! Your Customer Service focused interpersonal skills are just as important as your technical aptitude.

Use examples from your experience that demonstrate:
• Your initiative – to solve problems and take on new challenges
• Your technical skills and aptitude to learn new systems - show that you thrive on learning
• You can work independently
• You are resourceful and can figure things out independently, but know when to ask for help
• Your positive attitude
• Your ability to interface with customers – and strong communication skills
• Your high level of motivation
• You are up for the challenge and excitement of being with an industry leader and that you want to grow

Job Description

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Position Details:
Title: Customer Service Engineer
Location: Houston, TX
Shift or Travel: Local and overnight travel mixed. When not traveling, the role is based locally at the office.
Compensation: $36-40/hr (Total compensation $90K+)
Travel: Up to 65% domestic travel to support fielded products.
Position Description:
As a Customer Service Engineer you will provide electrical controls support for production teams and customer field service events, including scheduled maintenance, upgrades, unplanned maintenance, and warranty work for gas turbine engines and related systems.
Key Responsibilities:
• Dedicated electrical and controls support for field service events.
• Collaborate with the Field Service team on commissioning processes, standard work planning, and new technology scopes.
• Document maintenance activities in Field Service Reports.
• Troubleshoot, commission, and provide technical support for controls and electrical systems.
• Act as the internal and external focal point for field-related electrical/controls issues.
• Support engineering in testing and developing control systems.
• Manage customer-specific projects, including feasibility studies, commissioning, and subcontractor oversight.
• Provide on-call support after hours and on weekends.
Requirements:
• 5-7 years of experience with industrial/marine gas turbines and control systems.
• Expertise in commissioning and troubleshooting controls and electrical systems.
• Strong customer relations and ability to work under pressure.
• Experience with Microsoft Office and project management skills.
• U.S. work authorization required.
• Familiarity with Oil & Gas regulations and product certification.
• Physical ability to perform tasks, including passing an eye exam and handling equipment weighing over 50 pounds.