Position ID: # 985597
Date Posted: 7/23/2025
Location: Elmhurst, IL
Salary (USD): $90,000 - $100,000
Job Description
Position: Service Manager
Location: Elmhurst, IL
Schedule: Monday–Friday, day shift
Compensation: $90,000–$100,000/year plus operational performance bonus (based on experience, competencies, certifications, and education)
Benefits: Medical, dental, vision, 401(k) with company match, life & AD&D, disability insurance, PTO, paid sick time, paid holidays.
Location: Elmhurst, IL
Schedule: Monday–Friday, day shift
Compensation: $90,000–$100,000/year plus operational performance bonus (based on experience, competencies, certifications, and education)
Benefits: Medical, dental, vision, 401(k) with company match, life & AD&D, disability insurance, PTO, paid sick time, paid holidays.
Position Summary:
As Service Manager, you will oversee all service operations at the Elmhurst location, ensuring high efficiency, customer satisfaction, and growth. This role involves leading and mentoring a high-performing team, building strong client relationships, maintaining accurate records, and achieving departmental goals and cost targets.
As Service Manager, you will oversee all service operations at the Elmhurst location, ensuring high efficiency, customer satisfaction, and growth. This role involves leading and mentoring a high-performing team, building strong client relationships, maintaining accurate records, and achieving departmental goals and cost targets.
Key Responsibilities:
- Prepare and manage the annual service department budget.
- Monitor departmental performance with reporting and tracking systems.
- Oversee technicians’ productivity and related payroll records.
- Maintain strong customer relationships to encourage repeat and referral business.
- Build partnerships with vocational and technical schools for recruitment.
- Develop pricing guides and maintenance menus for common services.
- Ensure timely customer follow-up to confirm satisfaction.
- Maintain required reports for management and corporate.
Qualifications:
- Minimum 2 years of related industry experience (7 years preferred).
- 1–2 years of prior management experience required.
- High school diploma or GED required; bachelor’s degree in business management preferred.
- Valid driver’s license required.
Job Posting
