Position ID: # 8482733
Date Posted: 7/22/2025
Location: Mandeville, LA
Salary (USD): $28 - $28
Job Description
Title: UPS Field Technician
Location: Mandeville, LA
Shift: Mon–Fri | 8 AM–5 PM
Compensation: $28/hr + commission
Commission: 4% of labor billed (onshore) | 8% (offshore)
First Year W2: $70K–$90K + $5K sign-on bonus
Long-Term Potential: $100K–$150K by year three
Benefits: Health, Dental, Life, Supplemental Insurance; 3 weeks PTO; paid holidays; up to 4% 401K match
Travel: Up to 50%
Location: Mandeville, LA
Shift: Mon–Fri | 8 AM–5 PM
Compensation: $28/hr + commission
Commission: 4% of labor billed (onshore) | 8% (offshore)
First Year W2: $70K–$90K + $5K sign-on bonus
Long-Term Potential: $100K–$150K by year three
Benefits: Health, Dental, Life, Supplemental Insurance; 3 weeks PTO; paid holidays; up to 4% 401K match
Travel: Up to 50%
Position Overview:
The UPS Field Technician performs installation, start-up, commissioning, maintenance, troubleshooting, and repair of UPS systems, batteries, chargers, inverters, static switches, and bypass switches for commercial, telecom, and industrial clients. This role includes emergency support, design reviews, test procedures, and customer training while ensuring minimal downtime and high-quality service.
The UPS Field Technician performs installation, start-up, commissioning, maintenance, troubleshooting, and repair of UPS systems, batteries, chargers, inverters, static switches, and bypass switches for commercial, telecom, and industrial clients. This role includes emergency support, design reviews, test procedures, and customer training while ensuring minimal downtime and high-quality service.
Key Responsibilities:
- Perform start-ups, testing, commissioning, troubleshooting, and repairs
- Provide 24/7 emergency support as needed
- Complete installations and custom projects with team support
- Educate customers on system operations and maintenance
- Maintain tools, equipment, and documentation
- Identify and communicate sales opportunities
- Complete reports, timecards, and expenses accurately and on time
- Train junior technicians and attend product-specific training as needed
- Safely handle electrolyte spills and follow all safety protocols
Requirements:
- 4–5 years of technical training and hands-on electronic/electrical experience (military background preferred — Navy/Air Force)
- Experience with oscilloscopes, multimeters, hydrometers; proficiency with Microsoft Word and Excel
- Valid driver’s license with insurable driving record
- Pass background screening, DOT drug test (hair follicle), assessment, and physical
- Must be legally authorized to work in the U.S. without employer sponsorship
Job Posting
