Position ID: # 503200
Date Posted: 1/12/2026
Location: Grand Rapids, Michigan
Salary (USD): $35 - $45
Job Description
The Field Service Technician supports customers across North America by troubleshooting, maintaining, and repairing advanced automated packaging machinery. This role ensures customer production lines run efficiently while delivering high-quality technical service and training end users on best practices. Technicians work independently in the field while remaining closely supported by a collaborative technical team.
Must-Have Skills, Experience, and Education
- 3–5 years of experience as a Field Service Technician supporting automated machinery
- Strong mechanical and electrical troubleshooting skills
- Advanced understanding of PLC programs, HMI interfaces, motion control, multi-axis robotics, and vision systems
- Ability to troubleshoot complex industrial machinery independently
- Professional communication skills with strong customer-facing presence
- Ability to travel frequently with minimal notice, including day trips, overnight travel, and extended trips
- Valid driver’s license and passport
- Organized, solution-oriented mindset with strong planning and interpersonal skills
Nice-to-Have Skills, Experience, and Education
- Experience supporting automation in the food industry
- Background in plastics, bags, or packaging machinery
- Demonstrated leadership ability and initiative
- History of long tenure with previous employers
Company Description
Our confidential client designs and supports advanced automated packaging solutions used in high-volume manufacturing environments. The organization is known for innovative technology, strong customer partnerships, and a collaborative culture that values hands-on expertise and continuous improvement.
Job Posting
