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Job Details

Service Center Manager

Company: Orion Talent
Position ID: # 2443994
Date Posted: 7/20/2025
Location: Boston, MA
Salary (USD): $120,000 - $125,000

Job Description

Position Details
Title: Service Center Manager
Location: Boston, MA
Shift: Regular day shift hours
Compensation: $120K–$125K salary
Travel: Occasional travel for
safety audits. Vehicle provided.
 
Position Summary
The company is seeking an
experienced Service Center Manager to lead and grow its Boston territory. This
role combines business management, technical direction, and sales efforts,
ensuring the delivery of high-quality services to customers. HVM specializes in
electrical engineering, testing, and maintenance for a variety of industries,
including utilities, data centers, renewable energy, and commercial sectors.
 
Responsibilities:
  • Drive sales, profit, and quality for the Boston service center.
  • Conduct regular sales calls with existing major accounts and cultivate
    new accounts.
  • Develop and present proposals or
    service contracts for HVM’s services and repair work.
  • Review and approve contracts in line
    with Limits of Authority.
  • Collaborate with the Region Director,
    Regional Sales Manager, and Marketing Services to promote new business
    opportunities.
  • Develop and review the Area Profit
    Plan to ensure work aligns with business objectives.
  • Conduct regular management committee
    meetings for effective communication and progress reviews.
  • Prepare weekly invoicing and monthly
    Status Reports with staff.
  • Audit and review field jobs.
  • Supervise and ensure the safety and
    technical training of Field Engineers and Technicians.
  • Coordinate technical training and
    support career development for field personnel.
  • Review and recommend updates to field
    technical procedures.
  • Develop and review proposals and field
    engineers’ reports.
  • Schedule and coordinate technicians’
    work with customers.
 
Qualifications:
  • Minimum of 5 years of experience in a
    similar role within the Industrial Service Industry.
  • Strong communication, supervisory,
    organizational, and management skills.
  • Proficient in Microsoft Word, internet
    research, and operating computer-controlled test equipment.
  • Ability to communicate effectively
    with clients, peers, subordinates, and management, both verbally and in
    writing.
  • Valid Driver’s License with a clean
    driving record.
  • Willing to travel occasionally for
    field region coverage and company meetings.
  • Physical requirements: ability to sit,
    stand, walk, use hands and fingers, talk, hear, and focus on close vision
    tasks.
 
 


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