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Director of Field Service - Great Lakes Region

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Lisle, Illinois - IL Military Experience Recruiter Assisted

Job Ref:  EB-1926459708
Employer:  Military Experience Recruiter Assisted
Category:  Packaging
Job Type:  Full Time
Salary and Benefits:  $100,000 - $150,000

Location

State:  Illinois - IL
City:  Lisle
Post Code:  60532
Map: 
Illinois , Lisle, 60532 (Show on map)

Description

Position Details:
• Title: Director of Field Service - Great Lakes Region
• Location: Lisle, IL
• Compensation: $100-150k + Bonus (up to 15%)
• Benefits: 401K, low-cost health insurance (company covers 85%), PTO and more
• Shift/Travel: Travel up to 70% of the time to accommodate interna and external customer’s schedules.
• Relocation: A partial relocation package is offered

Position Description:
Directors of Field Service provide the highest quality, most responsive customer-driven service, and support, thereby advancing Company’s position in the food, medical, and consumer industries. Direct and coordinate customer service activities to install, service, maintain, and repair items sold, leased, or rented with service contract or warranty by performing the following duties personally or through direct reports. Ensure service calls and installation protocols are understood and enacted upon appropriately by all Field Service Technicians. The Great Lakes Region includes ND, SD, MN, WI, IL, MI, and IN.
Directors of Field Service have 2-3 direct reports (Field Service Supervisors) and up to 20 indirect reports (Field Service Technicians)

Requirements:
The National Service Director is looking for a seasoned leader, well versed at managing diverse groups of technicians, as well as a high degree of mechanical and electrical competence with the following experience:
• 2+ years of field service leadership experience
• Experience with complex capital equipment (packaging, automation, etc)
• Engineering Degree or equivalent military experience
ref: (EB-1926459708)
Applied = 0
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