Site Coordinator
Albuquerque, New Mexico - NM Military Experience Recruiter Assisted
| Job Ref: | EB-2426406554 |
| Employer: | Military Experience Recruiter Assisted |
| Category: | Semiconductor |
| Job Type: | Full Time |
| Salary and Benefits: | $40 - $47 |
Location | |
| State: | New Mexico - NM |
| City: | Albuquerque |
| Post Code: | 87101 |
| Map: | New Mexico , Albuquerque, 87101 (Show on map) |
Description | |
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Position Details: • Title: Site Coordinator • Location: Albuquerque, NM • Travel/Schedule: o 12-hr Day shift: 7a - 7p on a 4-on, 3-off, 3-on, 4-off schedule. o You may be asked to travel to other EV Group support sites on occasion, but this is generally an in-house role. • Compensation: Target base rate ~$40/hr - $47/hr o Bonuses/Additional Compensation: Overtime is paid at 1.5X after 40 hours; relocation assistance available. • Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Incentive Savings Plan (ISP) / 401k, tuition assistance opportunities, paid time off, etc. Position Description: In this role you will act as the key liaison between customer, management and on-site assigned service personnel regarding maintenance, repair, testing and/or customer training issues. This is a non-exempt position with high accountability for corporate image, integrity and results, which at times may mean extraordinary effort and working timeframes. Some specific responsibilities include: • Manage plans and organize customer activities. Supervise, coordinate, train, motivate and guide other Fields Service Engineers. • Work on a wide variety of complex planning activities where material or sourcing requirements are variable and special projects where customer equipment performance is key to contractual obligations and/or project deadlines. • Assist Customer Support Management and Regional Sales Managers by understanding and communicating customer initiatives and ensuring timely closure of customer requirements. • Instruct customers in the complete operation and maintenance of equipment. • Assist customers in identifying and repairing equipment related process problems. • Participate in internal meetings to facilitate the coordination of important issues including spare parts, warranty and daily/weekly priorities. • Retrieve, compile and report equipment performance indicators to both customer and company Management. • Keep Management informed of all tool-down situations. • Provide technical assistance or training to less experienced personnel. • Coordinate technical resources to track and close customer issues. • Perform in a dynamic and challenging environment with drive and creativity. • Preparation and delivery of related training, measuring and recording of performance progress, serving as a liaison between customer and the company. • Provide work direction to Field Service Engineers who are also working onsite. • Maintain all assigned equipment logs and records promptly and thoroughly. In order to be successful in this role, you must have at least six years of engineering / technical and supervisory experience in a high-volume semiconductor (or similar) manufacturing environment. A 4-year degree in a technical / engineering discipline is preferred, but significant experience will be considered in lieu of a degree. You should have familiarity with the coordination of production operations and a strong customer-service profile, being the “face” of EV Group for the client. You cannot have been a Blue Badged Intel employee at any of their facilities within the past six months to be considered for this role. | |
ref: (EB-2426406554) 18 days ago
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