At Millennium we're proud to set the standard for comprehensive healthcare services, and we wouldn't be able to provide them without the dedicated work of our support team. We're currently seeking a qualified medical assistant to join this group of caring professionals. The ideal candidate will have extensive experience in a patient-oriented medical environment. With superior communication skills, the medical assistant will further our tradition of excellent patient-centered healthcare and be driven in making the patient experience as comfortable, efficient, and rewarding as possible.
Objectives of this role
- Cultivate a safe, secure, and healthy environment for patients and colleagues, and enhance the quality of service and care provided.
- Understand the provider-to-patient flow to better assist physicians and nurses in maintaining an efficient, productive office.
- Develop and maintain relationships of confidence and trust with patients.
- Help answer patient questions and address their concerns before, during, and after examination.
- Update and maintain electronic patient medical records accurately and securely.
Responsibilities
- Maintain a clean, sanitary office and prepare examination and treatment rooms with necessary instruments prior to each appointment.
- Accompany patients to examination or treatment room, measure vital signs, update information and changes in medical history, and prepare them for examination or treatment.
- Maintain patient records for clinical use, billing, and physician review, and assist in the transition from hard copy to digital.
- Keep medical supplies well stocked, placing orders when necessary.
- Develop and maintain accurate databases for scheduling appointments, communicating with patients, managing knowledge, mitigating error, and supporting decision-making.
- Contribute to process improvements by taking an active role in patient experiences and satisfaction.
Required skills and qualifications
- Associate's degree (or equivalent) in medical assistance or related field.
- One or more years of experience as a medical assistant at a healthcare facility.
- Excellent communication and organizational skills.
- Working knowledge of patient management software systems (ex: NueMD, Veristream, AdvancedMD).
- Proven ability to collaborate effectively with colleagues.
- High levels of professionalism and dedication to patient-centered care.
Preferred skills and qualifications
- Certified Medical Assistant
- Strong working knowledge of inventory management processes
- Fluency in more than one language, including American Sign Language
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