Description

Responsibilities:

• Lead and manage department activities to achieve revenue goals and objectives while maintaining a strong customer focus
• Motivate, coach, and optimize the service team to consistently deliver a superior customer experience
• Execute established business plans to meet and exceed revenue goals
• Consistently administer company policies/procedures while leveraging employee engagement and establishing a culture of accountability
• Work closely and effectively with department managers and cross-functional teams to ensure seamless operations and communication
• Maintain high levels of customer satisfaction by investigating concerns, implementing corrective action and following-up with customers and assigned staff
• Continually monitor performance and develop strategy for optimizing service fulfillment and overall customer experience
• Identify bottlenecks that are impeding the efficient and timely completion of customer service needs and collaborate with Process Improvement team to determine proper resolution
• Manage strategic relationships with local trade schools to secure access to students and alumni
• Promote open, collaborative communication across all levels of the organization
• Reinforce safety standards by continually educating technicians on best practices and field safety
• Support employee engagement and job satisfaction through coaching and thorough annual performance evaluations
• Participate in management team meetings to help develop corporate growth strategy and address operational challenges
• Partner with the Recruiting team on the recruitment, onboarding, and retention of technicians and office support staff
• Lead and support in the ongoing training development program for field and office staff utilizing outside training vendors and Company University
• Oversee annual budgeting, planning, forecasting, and operating plans in collaboration with senior leadership

Must-Have Skills, Experience, and Education:

• Industrial or service background
• Experience leading a team of 15+
• Experience successfully leading a fast-paced service organization
• Strong interpersonal communication skills
• Ability to analyze and forecast data to ensure alignment with company goals, objectives and revenue targets
• Demonstrated proficiency with tasking and time management
• Ability to self-start and motivate a team toward a common goal

Description

• Installing and commissioning machinery at customer locations
• Troubleshooting mechanical, electrical, and possibly PLC-related issues
• Performing preventative maintenance and repairs
• Training customers on machine operation

• Strong mechanical and/or electrical experience
• Experience working on industrial machinery, CNC equipment, or similar systems
• Prior field service or hands-on maintenance experience
• Military backgrounds (mechanical, avionics, maintenance, etc.) could translate well

• Traveling to client sites as needed, 100% TRAVEL
• Remote must live near an airport but ideally near Chicago or CT headquarters
• Overtime for travel and per diem included
  
• Will need to get a passport. 
  

Description

Description

In this position, you would be a key part of our expanding Field Service team, as the company expert at customer sites ensuring that their advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of their customer-focused business model as customers are the foundation of their business. This position will work closely with the technical support phone representatives to provide service to on-site customers as well as providing technical expertise for customers. Specific responsibilities will include:

• Commissioning of installed lighting control systems at customer sites. This may include troubleshooting, proper installation verification, system programming and customer training.
• Assist in the gathering of data for project commissioning, including completed panel schedule paperwork and other documents pertinent to job commissioning.
• Prepares and submits documentation regarding site visitations to the Phone Support center in order for streamlined continued support of the customer site.
• Assist with training of additional field support representatives or lighting representatives.
• Act as a backup phone support representative when not commissioning projects in the field, answering incoming calls regarding questions on the lighting control product line including implementation of hardware and computer software in the field, programming of controllers, wiring of components and arrangement for replacement parts.
• Timely reporting and database maintenance from the site commissioning is required in order to ensure a fluid transition from Field Service to Technical phone support for the end user customer.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Work independently from your home office to accommodate the ever-changing needs and priorities of our customers
• Serve as a technical expert for legacy systems and products

Must-Have Skills, Education, & Experience:

• Military technicians (can be ET, EM, or MM backgrounds) w/ very strong Customer Service skills.
• Strong computer/diagnostics skills are required.
• Decent Computer Networking skills and experience is a big plus
• Highly organized and accustomed to a fast-paced work schedule
• Valid driver's license.
• Polished communications skills are a must!

Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
  
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
  
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more years' experience.
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Military Preferred

Description

• High School Diploma or GED
• 3+ years of Field Service Engineering experience
• Experience supporting electrical power systems (low voltage through medium voltage switchgear)
• Experience working in critical power environments (data centers, healthcare, telecom, airports, etc.)
• Experience testing and servicing automatic transfer switches (ATS)
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, meet timelines, and work within budget guidelines
• Self-directed with a strong commitment to customer satisfaction
• Willingness to participate in a 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong understanding of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in mission-critical environments
• Excellent time management, organization, and follow-up skills

Description

The Pump Service Technician is a highly skilled, field-based technical expert responsible for troubleshooting, repairing, installing, and maintaining complex pump systems across the greater Cleveland area.

This is a hands-on, independent role for someone who thrives on problem- solving, mechanical/electrical diagnostics, and working on critical water and wastewater infrastructure systems. Technicians may also act as a crew lead on projects and support junior team members in the field.

Key Responsibilities

Pump & Mechanical Systems

• Troubleshoot, repair, and install centrifugal, submersible, vertical turbine, sump/sewage, and HVAC pump systems
• Service mixers, prop pumps, pressure systems, and related mechanical equipment
• Perform preventative and corrective maintenance on water and wastewater systems

Electrical & Controls

• Diagnose and repair single-phase and three-phase electrical systems
• Troubleshoot capacitors, relays, motors, and pump controls
• Program, adjust, and modify Variable Frequency Drives (VFDs)

Field Operations & Projects

• Perform system installations, replacements, piping layout, and system upgrades
• Respond to emergency service calls and participate in 24/7 on-call rotation
• Follow strict Lock-Out/Tag-Out (LOTO) and safety procedures at all times

Leadership & Documentation

• Lead job sites and coordinate crew workflow as needed
• Train junior technicians and field helpers
• Write detailed diagnostic reports for customers and estimating teams

Equipment & Maintenance

• Maintain service truck tools, instruments, and equipment
• Operate hand and power tools safely and effectively
• Ensure all tools and equipment are properly maintained

Must-Have Skills, Experience, and Education:

• 5-7+ years of experience in pumps, plumbing, and electrical systems
• Strong mechanical troubleshooting and diagnostic ability
• Experience with industrial pump systems and controls
• Ability to read schematics, blueprints, and technical drawings
• Valid driver's license required
  

This is a high-impact, field leadership role for a technician who wants autonomy, variety, and the opportunity to work on critical infrastructure systems that directly support communities. You'll be part of a company that values technical skill, safety, and long-term career growth.

Description

Description

Description

Key Responsibilities:

• Perform unscheduled troubleshooting and repair of manufacturing and test equipment to minimize downtime.
• Diagnose equipment failures, identify root causes, and implement corrective actions.
• Complete scheduled preventive maintenance to ensure safe and reliable equipment operation.
• Support and implement equipment improvement projects related to safety, quality, and productivity.
• Maintain calibration processes in compliance with company procedures.
• Collaborate with Engineering on new equipment introduction and provide technical feedback.
• Work closely with the Equipment Support Team to reduce and eliminate work order backlog.
• Maintain accurate documentation of maintenance activities and repairs.

Must-Have Skills, Experience, and Education:

• Associate's degree in Electronics, Electrical, or Electro-Mechanical Technology preferred, OR minimum 3+ years of experience as a Maintenance Technician in a manufacturing environment.
• Ability to read and interpret electrical and mechanical schematics, drawings, and specifications.
• Strong troubleshooting skills with experience repairing and rebuilding manufacturing equipment.
• Solid computer skills and familiarity with maintenance systems.
• Strong organizational, communication, and problem-solving skills.
• Ability to work independently in a fast-paced manufacturing environment.
• Ability to lift up to 35 lbs.
• Ability to work either First Shift or Second Shift.

Description

Job Overview:

• Support day-to-day electrical maintenance, troubleshooting, and repair of industrial and facility electrical systems. This role is ideal for military veterans with hands-on electrical experience who are looking to transition into a stable civilian position.
• The ideal candidate has a strong safety mindset, can troubleshoot electrical issues independently, and is comfortable working in an industrial or plant environment.

Key Responsibilities:

• Perform electrical troubleshooting, maintenance, and repair on industrial and facility equipment
• Work with electrical panels, power distribution systems, motors, and control circuits
• Inspect, test, and maintain electrical components to ensure safe and reliable operation
• Troubleshoot electrical faults using meters, schematics, and technical documentation
• Perform preventive and corrective maintenance per established procedures
• Document maintenance activities, inspections, and repairs
• Follow all safety policies, lockout/tagout procedures, and electrical safety standards
• Collaborate with maintenance and operations teams to support daily operations

Must-Have Skills and Experience:

• Military veteran with a strong electrical background (Navy, Army, Air Force, Marines)
• Experience troubleshooting electrical systems in industrial, plant, shipboard, or facility environments
• Ability to read electrical schematics, wiring diagrams, and technical manuals
• Hands-on experience with electrical testing tools (multimeters, megohmmeters, etc.)
• Knowledge of electrical safety practices, including lockout/tagout
• Strong mechanical aptitude and problem-solving skills
• Ability to work independently and as part of a team

Nice-to-Have Skills and Experience:

• Experience with switchgear, transformers, breakers, or motor control centers (MCCs)
• Background as an Electrician's Mate, Nuclear Electrician's Mate, Avionics Technician, Electronics Technician, or similar military MOS/NEC
• Experience in power generation, manufacturing, utilities, or industrial maintenance
• PLC or control systems exposure
• Electrical certification, journeyman license, or technical degree

Description

Seeking an experienced Field Service Manager to lead and support our field service operations specializing in variable frequency drives (VFDs), motor control systems, and pumping systems. This role focuses on technical oversight, customer service, field support, and performance management of technicians in the field.

Description

Estimators support the senior and lead estimators in the development of subcontracting costs and estimates by doing trade partner outreach, quantitative take offs, document organization and research. They develop estimates for Company' self-performed work. Estimators are responsible for the development and monitoring of trade partner scopes of work and self-perform pricing with the architectural and engineering drawings and specifications.

Location: Bellevue, WA

Essential Duties:

Must-Have Skills, Experience, and Education:

The ideal candidate has previous military experience in planning, logistics, procurement, or forecasting. Candidates should be detail-oriented, adaptable, and comfortable building relationships with partners while communicating professionally across teams. A bachelor's degree is required, along with strong Excel and general computer skills; prior estimating experience is not required, but an understanding of field operations is important. Ideal applicants are eager to learn the construction industry, and open to gaining hands-on field experience before advancing into a full-time estimating role.

Description

Description

Roles & Responsibilities:

• Adheres to company's safety standards and promotes a safe working environment by attending all training, safety committee meetings, and verifying that all safety concerns are addressed.
• Upholds safety standards by consistently following safe practices, wearing protective equipment as required when performing overhead work, working on high-pressure steam (up to 900 lbs.), and with hazardous chemical lines by mill safety, housekeeping, environmental, and regulatory standards.
• Attend the level 1 training and meet the required benchmarks.
• Performs assigned preventative maintenance work according to the precision maintenance standards, ensuring all instructions are followed and that each step is fully executed.
• Works independently on routine assignments following drawings, sketches, oral or written instructions, established procedures, and accepted practices.
• Plans own work details on routine assignments following established procedure, safety standards, and mill guidelines.
• Provides all required documentation, time confirmations, and feedback when the job has been completed.
• Assists level 1-3 Maintenance technicians on new installations or repairs, assists with on-the-job training of apprentices in correct procedure and methods, and assists other crafts as needed on the job encompassing related equipment
• Serves as a member of the Company's Industrial Fire Team to mitigate risk and escalation of fires within the facility and provides assistance required by your craft, as laid out in the GIFT handbook.
• Refers unusual problems or concerns to Level 1, Level 2, and Level 3 Mechanics or to the craft lead/supervisor when acceptable repairs cannot be completed.
• Crew Assignments and duties may vary at times based upon job & skill requirements, as well as available crew personnel to complete the work safely and efficiently.

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school in the related field, along with 1 year of related experience and training; or equivalent combination of education and experience equal to 4 years.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of the organization.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  

Description

Schedule:

Roles & Responsibilities:

• Assists and performs work on electro/pneumatic/hydraulic/digital/Drive control systems and related equipment, in all work areas.
• Understands and can apply knowledge of basic electrical theory (Ohm's law, AC theory, AC motors, DC motors) to troubleshooting of industrial systems.
• Understands and can apply basic knowledge of instrumentation (transmitters, valves, solenoids, pumps – both hydraulic and pneumatic) to troubleshooting of industrial systems.
• Understands control logic for automated systems. This includes PLC, DCS, and Drive systems.
• Uses logic and critical thinking skills to troubleshoot production equipment. Can also troubleshoot and change out control hardware, such as I/O cards.
• Reads and interprets all types of electrical/electronic wiring diagrams or Loop sheets and keeps abreast of innovations and new techniques in this specialized field.
• Locates, diagnoses, and corrects troubles in industrial production systems most efficiently, following the manufacturer's instruction manuals.
• Uses a variety of tools, measuring and test equipment, e.g., amp meters, gauges, AC-DC voltmeters, oscilloscopes, digital meters, computer-based system interfaces and diagnostics, etc.
• Maintains necessary records and logbooks on performance and operation of equipment.
• Maintain and support the operation of valves, cylinders, motors, and distribution systems for electrical and pneumatic energies via regular maintenance per SOPs and industry best practices.
• Assists the Maintenance E&I Technicians, E/I & C Techs II, III, Automation Engineers and Senior E/I & C technicians as directed.
• Assists with the assembly and repair PC PC-based systems and learn related software necessary for Process automation equipment.
• Diagnosis of and change camera system components with support from other E/I &C levels.
• Provide, in cooperation with other Maintenance Crafts, coverage 24 hours a day, 7 days a week. Crew Assignments and duties may vary at times based upon job & skill requirements, as well as available crew personnel to complete the work safely and efficiently.
• Develops necessary documentation for new projects or replaces existing documentation as changes occur.
• Supports Electrician and Instrument apprentices in their development and progression in their trade.
• Operates lifts and PIT equipment as needed.
• Follows all site policies, including Electrical safe work practices, which uses NFPA-70E.
• Assists with the start-up of new or upgraded systems as needed.
• Attends and participates in the appropriate training for the use of fire extinguishing equipment and notification procedures should a small, containable fire ignite in the work area.
• Serves as a member of the Company Industrial Fire Team to mitigate risk and escalation of fires within the facility and provides assistance required by your craft, as laid out in the handbook.
  

Must-Have Skills, Education, & Experience:

• Associate's degree (A.A.) or equivalent from a two-year college or technical school in the related field, along with 1 year of related experience and training; or equivalent combination of education and experience equal to 4 years.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Description

Description

Reporting to the Vice President, the Senior Project Manager is responsible for the successful execution of critical mechanical and process piping construction projects. Leading, coaching and mentoring a team of 3-4 Project Managers, you will have strategic and tactical responsibility for roughly $20M-$60M in projects annually. This role requires the flexibility to pivot from high-level client strategy to granular technical problem-solving in the fast-paced world of high-purity mechanical systems and process piping.

Key Responsibilities:

• Leadership & Mentorship: Directly lead and coach a team of 3-4 PMs. You are responsible for their professional growth, the quality of their deliverables, and the overall success of their project portfolios.
• Strategic Oversight: Manage the full lifecycle of complex mechanical projects (budgeting, scheduling, and execution) predominantly within the electronics manufacturing space. This includes: Preparation of project proposals and estimates; Direction of resources and personnel projects; Contract administration and documentation; Buyout of subcontractors, equipment, and materials; Labor productivity tracking; Schedule development; Project budget tracking and cost projections; Customer relations and business development; Project safety culture leadership.
• Tactical Execution: Dive into the "weeds" when necessary to resolve technical challenges, labor gaps, or supply chain bottlenecks.
• Client Advocacy: Build high-trust relationships with major clients, ensuring our team meets the rigorous safety and quality standards required within cleanroom environments.
• Operational Excellence: Drive project profitability through LEAN construction, proactive risk management, accurate forecasting, and an Extreme Ownership mentality toward project challenges and results.

Must-Have Skills, Experience, and Education:

• Experience: Minimum of 5 years of experience with a proven track record in mechanical or MEP construction project management. Experience working in fast-paced, high-stress environments. Specific experience with process piping or high-purity systems is a plus.
• Education: A degree in Mechanical Engineering or Construction Management is preferred, and equivalent work experience will be considered.
• Leadership: Extreme Ownership - you coach, mentor, empower, build trust, solve problems and take absolute responsibility for your team's performance, with humility. Must be highly organized, assertive and action-oriented.
• Communication: Exceptional oral and written communications with your team, colleagues, customers, vendors and subcontractors. You effectively influence and ensure the highest level of customer service.
• Decision-making: Adept at handling strategic and tactical problems. Employ sound decision-making when solving complex problems, and able to guide and make recommendations to Project Managers, as needed.
• Technical Knowledge: Ability to read and interpret construction plans, specs, contracts, proposals, estimates, and other regularly encountered items. Familiar with the unique demands of high-tech manufacturing facilities (cleanroom protocols, ultra-high purity requirements, fast-track scheduling).

Company Description: Our client is a full service mechanical contractor that is dedicated to taking care of its customers and its employees. They are a leading and growing fabricator and installer of highly complex mechanical and process piping systems into critical high-tech manufacturing environments, and the are committed to delivering extraordinary results to their customers. The company has an entrepreneurial spirit, and a culture of teamwork, customer service, safety, quality and integrity.

Why this opportunity?

Our client's people set them apart and are the cornerstone of the company's success. If you're looking for a dynamic, collaborative, growing company that cares for its customers and employees, and where you can make an impact, develop professionally and be rewarded for your achievements, then this may be the right company for you!

Description

Shift: Your normal hours will be Sunday through Thursday, 4pm - Midnight (flexibility to work alternative shifts is required. You will normally work 8 - hour shifts but can occasionally work longer shifts depending on system conditions. You can expect some Saturday work, usually 1 Saturday per month.)

Position Description:

• Provides service and maintenance for multiple cyclotrons and associated chemistry modules as assigned
• Monitors and positively affects financial and operational performance
• Works in compliance with all regulatory standards including EH&S, cGMP, Radiation Safety, applicable pharmacy laws, DOT, and internal policies and interpretations of the above as required
• Participates in personnel training and staff development
• Responds to calls for service support within a reasonable amount of time
• Completes and submits work history tickets in a timely fashion and includes all relevant details
• Schedules work and manages spare parts usage to minimize costs and maximize effectiveness
• Monitors and improves Up Time for site cyclotron system(s)
• Participates in the assessment of semi-complex product and equipment performance and recommends modifications and improvements

Must-Have Skills, Education, and Experience:

• Associates degree in engineering discipline or equivalent Military experience
• 2-5 years of experience in servicing capital equipment and electrical/electronic troubleshooting
• Basic understanding of mechanical troubleshooting (equipment assembly/disassembly)
• 2+ years of experience with customer relationship management preferred
• Working knowledge of the PET radioisotope production workflow preferred
• Ability to work independently and with a cross-functional team
• Technically skilled with proven ability to troubleshoot semi-complex problems and abstract issues, policies & procedures
• Ability to read and correctly interpret various engineering documents (schematics, wiring diagrams, piping diagrams, etc.)
• Ability to use standard electronic test and measurement instruments (DVM, oscilloscope, micrometers, etc.)
• Ability to correctly utilize portable leak detection equipment
• Ability to safely work in regions of high voltage and radiation
• Ability to consistently perform all PMs per SOPs with no external support

Description

This Field Service Technician role supports the installation, maintenance, and repair of Impressed Current Cathodic Protection (ICCP) and Marine Growth Prevention (anti-fouling) systems onboard commercial and government vessels including cruise ships, tankers, tugboats, and U.S. Navy/Coast Guard ships.

Technicians work both in the field and in shipyards, supporting drydock operations and performing pier side troubleshooting. This is a hands-on role requiring electrical, mechanical, and troubleshooting skills in marine environments.

Responsibilities

• Install, troubleshoot, repair, and maintain corrosion control systems onboard vessels
• Support installation and replacement of electronic equipment, anodes, and reference cells during drydock periods
• Perform wiring and electrical work on systems up to 480V / three-phase power
• Conduct system testing and diagnostics using industry-standard tools
• Perform pier-side service calls for inspections, troubleshooting, and system checks
• Supervise and assist shipyard personnel during installations and repairs
• Prepare tools, equipment, and materials for field mobilization
• Complete service reports, inspection documentation, and test records
• Assist with shop operations including pre-delivery checks and equipment preparation

Must-Have Skills, Experience, and Education

• Some shipboard or marine experience required
• Basic understanding of electricity and electronics
• Strong mechanical aptitude
• Ability to troubleshoot, diagnose issues, and implement corrective actions
• Experience using electrical testing equipment and tools
• Ability to read and interpret technical drawings and schematics
• Strong communication skills (verbal and written)
• Ability to work independently in field environments
• Valid driver's license and reliable transportation

Nice-to-Have Skills

• Experience working with corrosion control systems or marine equipment
• Prior experience in shipyards or drydock environments
• Familiarity with three-phase electrical systems (480V)
• Military experience (Navy, Coast Guard, or similar maritime roles)
• Experience working on offshore platforms or vessels

Description

Description

Travel: You can expect 2-3 nights of overnight travel per week. Occasional short-term travel to help other regions, trade shows, and company training events at their headquarters in Marlborough, MA.

Position Description:

As a Field Service Engineer with this company, you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit company products and services. Beyond customer service and support, you will be required to liaison between the company's field support team and the customer to plan installation of equipment at new customer sites and provide follow-on support for the operational aspects of the equipment and software. Expect to work normal daytime hours M-F, accruing 10-15 hours of overtime per week on average.

Essential Duties & Responsibilities:

• Provide optimum customer satisfaction on all company products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent company at technical shows and exhibitions as required.

Must-Have Skills, Experience, and Education:

• Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.
  

Description

Description

Description

Description

Position Description:

Technical Repair Activities:

• Repairs company medical instruments to manufacturer's specifications. Before repair, decontaminates and cleans biohazards from medical instruments. Performs electrical safety tests on instruments.
• Provides technical advice to Field Service Technicians, BMET's and Customer/Product Support Department to troubleshoot and repair companys' instruments. The technical advice is related to electronic, electrical, mechanical, pneumatic, chemical, refrigeration and fluid hydraulics areas. This "Help Desk" guidance may be by phone, fax, computer, in writing or in person.
• Travels and performs field service repairs on company instruments to minimize customer downtime.
• Evaluates repair procedures and service manuals for future revisions.
• Performs quality inspection of medical instruments.

Training Activities:

• Performs Training of Field Service Technicians, IRVs (Independent Repair Vendors), BMETS, SFA/SFE Service Technicians and Engineers and other personnel as assigned by management, on how to: install, decontaminate, repair and test company instruments. Training may be at off-site locations.
• Participates in the development and revising of Instrumentation Service Manuals

Information Management & Reporting Activities:

• Documents service reports and technical advice to comply with FDA requirements.
• Composes Service Bulletins for distribution to IRV's, Distributors and other Sakura entities.
• Coordinates product improvement and failures to Manufacturing and Product Development Departments.
• Conducts analysis of service failures from the field and compiles comprehensive reports.
• Plans, coordinates, and prepares technical reports as required.
• Attends and participates in group meetings, task force groups, etc., as needed.

Quality/Business Systems Activities:

• Ensures standards for ISO 13485 certification are met.
• Recommends measures to improve instrument quality and performance.

Other Skills:

• Ensures that all Service Department areas are in a safe, orderly, clean, and functional condition.
• Suggests improvement in departmental work processes and procedures.
• Attends technical meetings and seminars when requested by Manager.
• Maintains good communications both inside and outside of the Company.
• Performs special projects and other miscellaneous duties.

• Bio-med industry experienced FSE candidate - must have 3+ years of industry experience within the healthcare industry

Description

The Critical Systems Technician III, HVAC will serve as the lead technician for all mission critical mechanical services/maintenance under contract. The position will be responsible for monitoring compliance with contractual commitments. The position will provide guidance, leadership and knowledge regarding the installation, service, maintenance, and operation of mission critical data center mechanical equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• All responsibilities of HVAC Tech 2.
• Experienced and able to perform preventive maintenance, trouble diagnosis, routine, and emergency repairs without supervision on all HVAC equipment including but not limited to:
• Air and water-cooled reciprocating chillers
• Centrifugal and screw package chillers
• Natural gas boilers and unit heaters
• Electric duct heaters
• Cooling Towers
• Pneumatic, DDC and Variable Frequency Drive controls
• HVAC air distribution systems, AHU'S, FCU'S, Fans and other devices used in air distribution.
• Various types of water pumps used in the HVAC industry.
• Maintain, upgrade and backup Building Automation Software as required.
• Respond to after-hours calls as required.
• Responsible for supervising and teaching technicians of lower grade levels while striving to improve their own technical levels through experience and literature.
• Required to perform on-call after hour assignments.
• Perform other duties as assigned by supervisor.
• Regular and reliable attendance is an essential job function.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MUST-HAVE SKILLS, EXPERIENCE, AND EDUCATION:

• High School Diploma/GED required
• Successful completion of basic air condition theory class.
• Understand proper use of HVAC diagnostic tools and instruments.
• Experience with DDC, pneumatic and variable frequency drive controls.
• Minimum of 7 years large commercial HVAC service experience required; 8 years preferred.
• Satisfactorily pass or complete any required client background checks or training.

Must be a US Citizen

Computer Skills:

• Proficient in Microsoft Office or related software.

Certificates and Licenses:

• Environmental Protection Agency (EPA) Universal Certification (required)
• Must have current/active VA Journeyman HVAC license
• OSHA Certification
• Clear and valid Virginia/Maryland driver's license
• US citizen and able to obtain security clearance is preferred

Supervisory Responsibilities:

• No supervisory responsibilities with this position.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must occasionally lift and carry up to 50 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Company is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Description

Description

The Critical Systems Technician II, HVAC will work under minimum supervision, assist and gain experience in the operations, maintenance, and monitoring of the data center and supporting infrastructure.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• All responsibilities of HVAC Technician I.
• Learn how to read and understand electrical schematics, blueprints, and shop drawings.
• Assist with air and water balancing to conserve energy and maintain tenant comfort.
• Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision on HVAC equipment including but not limited to:
• Air and water-cooled reciprocating chillers
• Centrifugal and screw package chillers
• Natural gas boilers and unit heaters
• Electric duct heaters
• Cooling Towers
• Pneumatic, DDC and Variable Frequency Drive controls
• HVAC air distribution systems, AHU’S, FCU'S, Fans and other devices used in air distribution.
• Various types of water pumps used in the HVAC industry.
• Perform other duties as assigned by supervisor.
• Regular and reliable attendance is an essential job function.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MUST-HAVE SKILLS, EXPERIENCE, AND EDUCATION:

• High School Diploma/GED required
• Knowledge of refrigeration principles
• Excellent knowledge of basic electricity for HVAC and HVAC diagnostic tools and instruments
• Minimum of 3 years of commercial HVAC service experience required; 4 years preferred
• Must be a US citizen
• Able to obtain security clearance is preferred

Computer Skills

Proficient in Microsoft Office or related software.

Certificates and Licenses

• HVAC/R Servicing Certificate (preferred)
• EPA refrigerant recovery certification Universal (required)
• Clear and valid Virginia/Maryland driver's license
• US citizen and able to obtain security clearance is preferred

Supervisory Responsibilities

No supervisory responsibilities with this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must occasionally lift and carry up to 50 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Company is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Description

• High School Diploma or GED
• 3+ years of Field Service Engineering experience
• Experience supporting electrical power systems (low voltage through medium voltage switchgear)
• Experience working in critical power environments (data centers, healthcare, telecom, airports, etc.)
• Experience testing and servicing automatic transfer switches (ATS)
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, meet timelines, and work within budget guidelines
• Self-directed with a strong commitment to customer satisfaction
• Willingness to participate in a 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong understanding of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in mission-critical environments
• Excellent time management, organization, and follow-up skills

Description

The Pump Mechanic is responsible for repairing, rebuilding, installing, and maintaining industrial pumps and other rotating equipment. Work may be performed in a repair shop or at customer sites in the field. This role involves troubleshooting mechanical issues, rebuilding pumps to manufacturer specifications, and ensuring equipment operates safely and efficiently.

Must-Have Skills, Experience, and Education:

• 3+ years of experience in industrial pump repair, rotating equipment, millwright, or mechanical maintenance
• Experience rebuilding centrifugal pumps
• Ability to use precision measuring tools (micrometers, calipers, dial indicators)
• Ability to troubleshoot mechanical equipment
• Ability to lift heavy equipment and work in industrial environments
• Valid driver's license (if field work required)

Nice-To-Have Skills, Experience, and Education:

• Experience with multi-stage pumps
• Experience with laser alignment
• Welding or fabrication experience
• Experience building pump skids or mechanical assemblies
• Machining experience (lathe or mill)
• Vibration analysis experience
• Field service or customer site experience
• Millwright or rotating equipment technician background
• Military mechanical experience (engines, hydraulics, mechanical systems)

Work Environment:

• This position may work in both a repair shop and field service environment.
• Shop work includes pump rebuilding and testing, while field work includes installation, maintenance, and repairs at customer facilities.
• Work may involve heavy equipment, rotating machinery, and industrial environments.

Description

• Advanced Electrical, Mechanical and Plumbing skills.
• Strong Mechanical and electrical aptitude
• Strong troubleshooting skills
• Electrical license or ability to obtain electrical license
• PLC programming and troubleshooting experience is a plus.
  
• Understanding of Control Logic Systems
  

• Military technician experience