Orion Talent Hiring Conference - September 2018

Don't miss this opportunity to interview candidates such as E.J.

Navy Electronics Technician with IT Industry Experience

AREAS OF EXPERTISE

  • MS Windows - Vista, XP, 7, 8, 10
  • Active Directory
  • Antivirus Solutions
  • MAC OS X
  • Windows Server 2008, 2012
  • RMM Software
  • MS Office 2010, 2013, 2016, 365
  • Printer Support
  • MS Exchange 2013, 2016
  • A/V Equipment
  • IT Ticketing
  • SmartFile
  • Break/Fix Hardware

EXPERIENCE

System Technologist, Leader in Mission-Critical Communications Products | 2016 - Present

  • Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results.
  • Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues.
  • Team with engineering, project management and sales personnel to effectively design, implement, optimize and cutover advanced communication systems, which meet or exceed customer expectations.
  • Troubleshoot, maintain, and repair RF communication systems and equipment.
  • Configure and replace over 100 routers for recent projects.

Family-Owned Medical Device Company | 2014 - 2016

Junior System Administrator / Desktop Support

  • Diagnosed and resolved computer problems and requests from users in a timely manner.
  • Installed, configured and troubleshot software, including operating systems, desktop software and custom applications.
  • Maintained system documents for all software used on company machines.
  • Troubleshot, maintained and managed mobile devices (iOS, Android, and Windows OS).
  • Ensured that desktop and laptop computer systems were properly installed, maintained, and documented.
  • Worked with more than 300 internal and external customers to troubleshoot and fix hardware and software issues.
  • Monitored, evaluated, and prioritized desktop support requests to ensure timely review of critical issues.
  • Monitored compliance with company's computer use policy and followed appropriate protocols for managing non-compliance.

IT Intern

  • Performed routine maintenance on desktop and laptop computers, printers, and related equipment.
  • Created and deployed software images to support upgrading and onboarding efforts.
  • Diagnosed and repaired various software and hardware problems in response to desktop support requests.
  • Tracked hardware use and inventory of more than 400 technological assets.
  • Worked closely with supervisors and peers to further develop IT skills and knowledge.

Sales Associate, Leading Consumer Electronics Retailer | 2013 - 2014

  • Leveraged online resources, tools, and peer knowledge to self-train.
  • Assisted customers with a range of technology-related needs and questions.

IT Intern, Global Technology and Supply Chain Service Provider | 2013

  • Assisted with troubleshooting network problems and implementing appropriate solutions.
  • Performed preventative network maintenance according to defined schedule.
  • Updated various IT equipment.

Aviation Electronics Technician, United States Navy | 2008 - 2011

  • Performed scheduled/unscheduled maintenance on communication systems.
  • Repaired RADAR and electronic attack/countermeasures systems.
  • Performed troubleshooting and assisted with repair of various electronic systems.
  • Supervised setup and testing of electronic attack and communication systems.
  • Documented work assignments using NALCOMIS (Naval Aviation Logistics Command Operating Maintenance Information System).

Safety Consultant / Contractor, Management Consulting Services Firm | 2004 - 2008

  • Managed all aspects of the safety program onboard U.S. EPA research vessel.
  • Performed database management and identified/resolved database issues.
  • Assisted with facility and vessel safety inspections.
  • Facilitated investigations and corrective actions according to standard operating policies and procedures.

EDUCATION AND TRAINING

Computer and Information Technology | 2013
Purdue University, West Lafayette, IN

Bachelor of Science, Occupational Health Science | 2000
Purdue University, West Lafayette, IN