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Careers With TBC


On the Road to a Great Career

A corporation's culture takes shape from the collective beliefs and behaviors that guide how every Associate interacts with his/her colleagues and the community during and outside of business hours.


Whether we're dancing and designing customer T-shirts during Take Your Sons and Daughters to Work day, enjoying the music and taking selfies at the Tire Kingdom booth at SunFest or catching up with colleagues over breakfast every payday, TBC knows it's the men and women of our company who make the difference for our business, for our customers and for each other.



Watch this short video to hear a little about Kenneth's employment journey with TBC.


Our corporate environment is dynamic and provides countless opportunities in management, marketing, sales, web development, human resources, IT, corporate franchise support, and much more. Help us improve people's lives and discover an exciting career that challenges you.


Kenneth has been an employee of TBC for over 7 years! He is an army veteran who moved his way up in the company and he is passionate about developing the safety culture throughout the organization.

Careers


SAP SuccessFactors HCM Analyst III

TBC

Location:
Palm Beach Gardens, FL
This is ideally a hybrid role based in Palm Beach Gardens, FL, but there are options for relocation or remote work for the right candidate.


Description

The SAP SuccessFactors HCM Analyst III is a critical part of the TBC Information Technology HCM Applications Development team at TBC. The candidate must be a subject matter expert in SuccessFactors Talent Suite, Employee Central (EC), and Employee Central Payroll. Must be able to enhance existing setup, implement new functionality, and keep up with SuccessFactors's new releases. Must have experience testing half-yearly releases, and updating role-based permissions, business rules, route maps, and workflows. Must have extensive experience building and maintaining various report types in SuccessFactors including story-based People Analytics. Integration experience sending files from SuccessFactors to third-party vendors via Integration Center and CPI is desired. Experience working with workforce management tools like Kronos or Workforce Software. Experience working with OpenText xECM for SuccessFactors.

This is a Hybrid position, reporting to the office 1 day a week, working remotely 4 days a week.


Job Responsibilities

  • Interact with business users to understand business requirements, prepare functional specifications, configure in SuccessFactors, and document, test, and deploy solutions.
  • Provide expertise in payroll processing for US and Mexico associates in on-premise SAP HCM and/or ECP, identifying and troubleshooting issues.
  • Work with SAP technical developers to get end-to-end solutions developed.
  • Maintain Company Structures, Job Components, Position Management, and enhancing/adding fields to employee profile portlets in EC.
  • Maintain requisition templates, recruitment pipeline, applicants, and candidate profiles in RCM.
  • Configure business rules, workflows, dynamic roles, messages, alerts and notifications, role-based permissions, and groups.
  • Monitor/ troubleshoot issues and implement code fixes with P2P integration.
  • Support Concur, xECM for SuccessFactors and its integration with EC and ECP.
  • Support Workforce Management - Kronos WFC and its integration with EC and ECP.
  • Support HCM integrations with other cross-functional modules and external systems.
  • Create canvas reports, ad hoc table reports, and report stories in People Analytics.
  • Lead, coordinate, and perform all testing (UAT, Unit & Integration) before releasing new code/break fixes to production.
  • Work with cross-functional teams across the organization in systems analysis, defining technical requirements and performing high-level design for highly complex solutions.
  • Establish and continuously improve analysis of business requirements, technical documentation, code reviews, unit testing, and other development best practices.


Qualifications:

  • Bachelor's Degree in Computer Science or Management Information Systems is highly preferred. 7+ years of specific relevant experience will be considered in lieu of a Bachelor's degree.
  • Required 6+ years of experience with SAP SuccessFactors as a HCM Analyst (Personnel Administration, Organizational Management) and NetWeaver Portal Employee Self Service (ESS)/Manager Self Service (MSS).
  • Required 4+ years of hands-on experience configuring and maintaining SuccessFactors EC, ECP, and talent components including Recruiting, Onboarding, Performance Management, Compensation, and Learning.
  • Experience understanding and processing payroll for US and MX in on-premise and/or ECP, identifying and troubleshooting issues.
  • Experience working with workforce management software like Kronos, Workforce Software, or Dayforce is highly desired.
  • Experience with SuccessFactor's Integration Center and CPI is desired.
  • ABAP development experience is a plus.
  • SAP SuccessFactors EC or Talent certification(s) preferred.
  • Strong analytical, high attention to detail, problem-solving, and conceptual skills.
  • Strong prioritization/time management/organizational skills.
  • Ability to balance multiple projects in a constantly changing environment.
  • Excellent oral and written communication skills with the ability to translate IT concepts and terminology to the business.
  • Up to 15% travel may be required to our location in Mexico.

Benefits

  • Competitive compensation and bonus opportunities
  • Medical, Dental and Vision coverage
  • Company paid short term disability and company subsidized long term disability
  • Company paid life insurance
  • 401(k) with company match and immediate 100% vesting
  • Generous paid vacation and paid time off
  • Tuition reimbursement
  • Flexible spending account
  • Employee assistance program
  • Purchasing power program that allows associates with a year of service to make retail purchases for through convenient payroll deduction
  • Tire purchase discounts
  • And more!


Date Posted: 2024-10-02

Software Engineer

TBC

Location:
Palm Beach Gardens, FL
This role will be a Hybrid work environment.


Description

TBC Digital software engineers develop the next-generation technologies that change how users connect, explore, and interact with information and one another. Our engineers bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile.

As a Software Engineer, you will be a key technical contributor that works cross-functionally with software developers, program managers, IT engineers and product managers to design and develop tools and infrastructure to improve product excellence of TBC Digital Products & Platform. TBC Digital & Innovation team focuses on designing and delivering the world's most helpful web & mobile experience on our platform. The team works on shaping the future of TBC digital platform with various services through some of the most advanced designs, techniques, products, and experiences in automotive industry.

This role will be a Hybrid work environment.


Job Responsibilities

  • Design, develop, and maintain scalable infrastructure for software build, test, and release spanning across backend and mobile projects.
  • Contribute towards engineering efforts from design to implementation, solving complex technical challenges around engineering productivity and velocity.
  • Drive adoption of best practices in code health, testing, and maintainability.
  • Analyze and decompose complex software systems and collaborate with cross-functional teams to influence design for testability.


Qualifications:

  • 2-5 years of programming experience (Javascript, HTML, Microservices, React, Node.js, REST APIs)
  • 3 years of practical experience and/or Bachelor's degree in Computer Science or Engineering, or a related field, or equivalent alternative education, skills
  • Experience building complex distributed systems.
  • Solid understanding of cloud development principles and patterns.
  • Excellent communications skills and ability to work collaboratively across several teams.
  • Excellent problem-solving skills with ability to quickly adapt to new technology and go deep.
  • Great curiosity and willingness to question.

Benefits

  • Competitive compensation
  • 401k plan with a company match. Immediate 100% vesting
  • Comprehensive benefits including medical, dental and vision
  • Company paid short term disability and employer subsidized long term disability
  • Company paid life insurance
  • Discounted tire purchasing
  • And more!

Date Posted: 2024-10-02



Demand Manager

TBC

Location:
Palm Beach Gardens, FL


Description

Participate in demand planning duties, including optimizing future product demand forecasts. Optimize Sales planning to serve consumers, drive profitable growth, and deliver revenue targets. The Demand Planner will be responsible for KPI performance.


Job Responsibilities

  • Hands on technical manager that manages the design, implementation, and on-going maintenance of statistical forecasts for all businesses in a formal demand planning solution delivering analytical insights and results that drive actions and quantifiable business results
  • Build demand planning models and provide risk analysis based on “what if” scenarios to drive strategic decisions and supporting a demand/financial forecast.
  • Present insights and recommendations to executive and business stakeholders discovered from data analysis and statistical/machine learning algorithms
  • Implement continuous improvement of the statistical forecasting process (process, forecast accuracy / bias & forecast improvement)
  • Ensure correct historical data cleansing during deployment and implement processes to allow data cleansing in a routing mode during each forecast cycle
  • Be a leader in driving process improvements and automation for demand planning tools to reduce manual data aggregation and increase visibility to the forecast analysis.
  • Act as a key contributor in demand reviews, sharing data driven alternatives to optimize the business in clear and succinct written format for both short and long term demand planning.
  • Review historical sales trends, research demand drivers, validate sales inputs, develop statistical forecast models, and evaluate forecast results for both tops down and bottoms up planning.
  • Work closely with channel and regional owners to understand the nuances of each unique sales channel and reconcile significant variances, refine forecasts to reflect updated sales and marketing strategies, and reduce forecast model variance across channels.
  • Understand NPI/PIPO roadmaps to manage product transitions through the full product life cycle.
  • Dive deep with product management, sales channel owners, supply planning, marketing, and finance to understand demand forecast drivers and the downstream impacts of forecast changes.
  • Support the engagement with channel teams to collaborate on forecasting, and ensure that current and accurate information is used for demand forecasts through both formalized and ad hoc processes and reporting.


Qualifications:

  • Bachelor's degree in business administration or supply chain required. Masters preferred.
  • APICS or equivalent Supply Chain certification preferred.
  • 5-7+ years demand forecasting or relevant experience with statistical forecasting
  • Advanced experience in JDA - Blue Yonder Demand Planning
  • Advanced analytical skills - ability to brainstorm, gather data, detect outliers or trends, interpret data, and make decisions based on multiple different data points.
  • Proven track record of effectively collaborating with other supply chain functions, and company stakeholders including sales, purchasing, pricing, marketing, inventory, transportation, warehousing and finance.
  • Experienced forecasting skills - utilize multiple different forecasting metrics (% bias, turns, %ABS, etc) to determine a strategic and accurate forecast.
  • Proficient in Microsoft Office with high-level capabilities in Excel
  • Strong business acumen and understanding of inventory policies, P&L's and operating performance metrics.
  • Positive, solution-focused attitude with a team-oriented growth mindset
  • Focus on continuous improvement.
  • Excellent verbal and written communication skills including influencing skills.
  • Solid knowledge of advanced mathematical, statistical, and forecasting policies is required.

Benefits

  • Competitive compensation and bonus
  • Tuition reimbursement
  • 401k plan with a company match. Immediate 100% vesting
  • Company paid short term disability and employer subsidized long term disability
  • Comprehensive benefits including medical, dental and vision
  • And more!

Date Posted: 2024-10-02



Marketing Analytics Manager

TBC

Location:
Palm Beach Gardens, FL


Description

National Tire Wholesale (NTW) is seeking a talented and data-driven Marketing Analytics Manager to lead our marketing analytics efforts and provide valuable insights to drive informed business decisions. As the Marketing Analytics Manager, you will be responsible for gathering, analyzing, and interpreting marketing data to optimize our marketing strategies, improve customer acquisition and retention, and enhance overall marketing performance. This role requires a strong analytical mindset, expertise in marketing technologies, and the ability to transform data into actionable recommendations.

Reporting to the Director of NTW Marketing, the NTW Marketing Analytics Manager will lead the collection, analysis, and interpretation of marketing data from various sources, including website analytics, social media, email campaigns, online advertising, and customer databases.

This role will be a Hybrid work environment.


Job Responsibilities

  • Collaborate with the Data Science team to build scalable analytics solutions to monitor trends and deliver insights.
  • Work with the Business Intelligence team on system integrations/APIs as needed.
  • Responsible for measuring the performance & impact of Marketing`s campaigns, programs and channels.
  • Through data & insights, partner with marketing leaders to establish performance benchmarks, campaign targets and recommendations.
  • Partner closely on CRM and Loyalty related projects to provide insight and guidance on targeting based on understanding of customer strategy.
  • Bring concepts and disciplines to grow and measure share of account among customers.
  • Work with customer care/experience team and/or directly design and deploy surveys and translate survey responses into actionable business insights.
  • Support and extract insights from NPS and CSAT Surveys.
  • Demonstrated capabilities in analytics.
  • Ability to collaborate across functions and departments to drive required change and actions that drive growth.


Qualifications:

  • Bachelor's Degree in Marketing, Data Analytics, Computer Science, Economics, Finance, Mathematics, or a related business field
  • Master's / MBA degree preferred
  • 3- 5 years of experience in marketing data analysis/data automation or other relevant marketing analytics experience
  • Experience in Alteryx (SQL), Tableau, MapPoint, Qlikview and SAP is beneficial and preferred
  • Strong data visualization and dashboard experience
  • Demonstrated ability to use data to tell a story
  • Outstanding strategic thinking and analytical skills
  • Strong knowledge of how to use data and develop models
  • Skilled at applying business math
  • Ability to work well under pressure, handle multiple tasks, and meet project timetables
  • High level project management skills
  • High level organizational and management skills
  • High level time management skills
  • Knowledge of consumer industry sales and distribution preferred
  • Strong verbal and written communication skills
  • Proficient in Microsoft Office Tools
  • Willing to travel 10%

Benefits

  • Competitive compensation
  • 401k plan with a company match. Immediate 100% vesting
  • Comprehensive benefits including medical, dental and vision
  • Company paid short term disability and employer subsidized long term disability
  • Company paid life insurance
  • Discounted tire and automotive services
  • And more!

Date Posted: 2024-10-02



SAP LE-WM Functional Analyst III

TBC

Location:
Palm Beach Gardens, FL


Description

TBC Corporation has an immediate opening for SAP LE-WM Functional Analyst III role in our IT shared services group located in Palm Beach Gardens, FL. This position will be responsible for analysis, design & support of SAP Logistics Execution & Warehouse Management processes part of TBC's agile supply chain supporting our Wholesale and Franchise business. We are looking for an experienced SAP LE-WM functional analyst with strong functional knowledge in SAP Warehouse Management Module coupled with Logistics Execution & Inventory Management areas. Hands-on experience with SAP S/4 HANA EWM is a definite plus.

This role will be a Hybrid work environment.


Job Responsibilities

  • Drive business blue printing workshops with business and As-Is & To-Be discussions and mapping of business process flows.
  • Gather requirements from the Warehouse & Shipping department, analyze and provide solutions based on best industrial practices.
  • Responsible for the overall design & solutioning for SAP LE-WM and integration with other modules such as SAP MM, SD & FI areas
  • Hands on experience with SAP WM Organization Structures, Master data setup, Inbound-Outbound Process set up, IM, Cycle Count set up, Putaway and Picking strategies, Movement Types Configuration, Understanding of ITS mobile & RF configuration, Outputs, Label Printing, Scanners etc.
  • Involved in development of WM reports, WM activity monitor, exposure to slotting & warehouse Re organization.
  • Good knowledge of SAP WM integration with 3rd party systems specifically related to Route management, 3PL logistics providers & Demand management systems such as BY.
  • In-depth understanding of EDI functionality related to Inbound & outbound processes.
  • Plan and manage assigned work activities, work through Jira project plans, complete projects on time and on budget. Participate in Daily Scrum meetings and provide updates on the assignments.
  • Conduct SAP functional training for the internal team members and Business users when needed.


Qualifications:

  • Bachelor's Degree in IT or Supply Chain is highly preferred. 8+ years of specific relevant experience will be considered in lieu of a bachelor's degree.
  • Required at least 8+ years of hands-on experience in SAP LE-WM moules.
  • Strong analytical, high attention to detail, problem-solving, and conceptual skills.
  • Strong prioritization/time management/organizational skills.
  • Ability to balance multiple projects in a constantly changing environment.
  • Excellent oral and written communication skills with the ability to translate IT concepts and terminology to the business.
  • Must be results oriented, and demonstrate a can-do attitude - adaptability, flexibility, and resourcefulness.
  • Lead efforts to plan, design, implement and support SAP business processes and systems in support of core organizational functions with a focus on implementing standard solutions.

Benefits

  • Competitive compensation
  • 401k plan with a company match. Immediate 100% vesting
  • Comprehensive benefits including medical, dental and vision
  • Company paid short term disability and employer subsidized long term disability
  • Company paid life insurance
  • Discounted tire purchasing
  • And more!

Date Posted: 2024-10-02



Real Estate Accountant II

TBC

Location:
Palm Beach Gardens, FL


Description

The Real Estate Accountant II role is highly visible within our organization and is responsible for producing various analysis and schedules in conjunction with financial reporting on a daily, weekly, monthly, and annual basis. This includes financial analysis, account reconciliations and month end close tasks for all companies managed by TBC Corporation. Supports all monthly close and year-end financial reporting related activities. Numerous special projects assigned from upper-level management are also a part of your responsibility throughout the year.

This role will be a Hybrid work environment.


Job Responsibilities

  • Prepare and report on accounting and non-accounting data on a monthly, quarterly and annual basis from the appropriate systems (i.e., SAP, TM1, CoStar, MF Poer, CASS, etc.
  • Responsible for Real Estate Tax (RET) and personal property tax (PPT) accrual journal entries
  • Responsible for the accurate and timely review and processing completion of the monthly Rent Batching, monthly non-batched rents, and the weekly one-time rent processing.
  • Review RET & PPT funding requests for accuracy and independently resolve discrepancies.
  • Analyze RE Tax Deposit balances and prepare reconciliations for each shop annually and for shop sales, as needed.
  • Communicate Tax Deposit adjustments and billings, with appropriate supporting documentation, to Lease Administrators, in a timely manner.
  • Communicate financial information to appropriate individuals in a timely manner.
  • Prepare, review and document findings as part of monthy expense analysis and other fluctuation analysis performed on an ad hoc basis
  • Prepare annual real estate budget and quarterly forecasts.
  • Suggest and implement process improvements to daily accounting functions.
  • Ability to read, comprehend, and interpret lease legal documents & analyze financial impact.
  • Understands basic premise of ASC842 & IFRS accounting standards, including associated reporting requirements.
  • Complete Ad Hoc reporting, analytics and special projects, as assigned.


Qualifications:
Education:
Bachelor's degree in Accounting required. MBA, CPA or Masters in Accounting a plus.


Experience:
3-5 years accounting experience required or Real Estate accounting experience required

  • Excellent PC skills, including Excel, Access and Word.
  • SAP and CoStar (real estate management software) experience a plus.
  • Fast paced environment dealing with large quantities of data.
  • Self-motivated, independent critical thinker, problem-solver, comfortable multi-tasking in a work environment with strict deadlines.
  • Excellent Reconciliation and Analytical Skills with strong decision analysis.
  • Strong Written and Verbal Communication skills with proven ability to identify and resolve intra-departmental accounting issues.
  • Works well under pressure
  • Ability to effectively interact via written and verbal communications with Landlords, Property Managers, Dealers/Franchisees, and TBC management to resolve Real Estate tasks in a timely manner
  • Ability to read, comprehend and interpret lease related legal documents for proper accounting treatment, validating payments and billings within CoStar Real Estate lease management system.


Benefits

  • Competitive compensation and monthly bonus potential
  • Medical, Dental and Vision coverage
  • Company paid short term disability and company subsidized long term disability
  • Company paid life insurance
  • 401(k) with company match and immediate 100% vesting
  • Generous paid vacation and paid time off
  • Tuition reimbursement
  • Flexible spending account
  • Employee assistance program
  • Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction
  • Vendor purchase discount program
  • Employee automotive discounts

Date Posted: 2024-10-02



Internal Auditor III

TBC

Location:
Palm Beach Gardens, FL


Description

Plans and conducts complex audits of internal control systems and processes in accordance with the Standards for the Professional Practice of Internal Auditing and with corporate policies. Appraises the adequacy and reliability of the Company's internal control structure. Documents the results of audit work with appropriate evidentiary support. Investigates irregularities and recommends corrective measures to management. Prepares audit reports and communicates audit results with Internal Audit and TBC management.


Job Responsibilities

  • Work closely with leaderships teams to manage environments that enhance and protects organizational value.
  • Plan and execute specific audit assignments as leader or team member including financial, operational, or compliance projects.
  • Identify various business risks to evaluate and improve underlying business processes and internal controls, as well as ways of increasing the effectiveness and efficiency of operations.
  • Prepare audit planning memoranda, comprehensive audit programs, and work plans that include measurement of management's effectiveness in meeting business objectives and supporting strategic objectives.
  • Organize meetings and gather pertinent information through interviews and analytical inspection of documents; analyze data and information through the application of appropriate auditing techniques.
  • Draft audit findings and recommendations for issues identified and discuss/validate them with the business owners and Internal Audit management.
  • Develop audit presentations and prepare clear and concise reports of findings.
  • Monitor and follow through the resolution of audit findings and recommendations.
  • Lead or execute special projects, investigations, and department administrative tasks as necessary.
  • Interact effectively with various levels of management and staff throughout the organization.


Qualifications:

  • BA/BS degree in Business, Finance, or Accounting or equivalent practical experience
  • 3 - 5 years audit or equivalent experience
  • Current professional certification (CPA/CIA/CISA) a plus
  • SAP and ACL/Alteryx/Tableau/Microsoft Power BI or similar data analytics tool experience preferred.
  • Effective leadership, communication, and interpersonal skills
  • Big 4 audit experience is a plus
  • Less than 20% travel
  • Must be able to pass a pre-employment background and drug screen


Benefits

  • Competitive compensation
  • Tuition reimbursement
  • 401k plan with a company match. Immediate 100% vesting
  • Comprehensive benefits including medical, dental and vision
  • Company paid short term disability and employer subsidized long term disability
  • Company paid life insurance
  • Discount tire purchasing
  • And more!

Date Posted: 2024-10-02



IT Auditor II

TBC

Location:
Palm Beach Gardens, FL


Description

Working under general supervision, the IT Internal Auditor will perform risk-based security and process audits around SAP and other TBC applications supporting financial and operational processes. The auditor is expected to interact with business operations (Wholesale, Franchise and Retail) and to discuss improvement opportunities in their processes. The internal auditor will interact and collaborate with the audit team several times a week to receive guidance and feedback.

This role will be a Hybrid work environment.


Job Responsibilities

  • Conducting complex audits and advisory projects of IT systems, applications and business operations and support processes including: plan the audit work, conduct risk assessments, develop audit programs, execute and support tests execution, discuss audit results and recommendations with management, follow up the status of action plans, document progress, working papers and findings, prepare draft reports with the audit conclusions and present them to TBC management.
  • Perform Application and Systems Infrastructures reviews based on assessment of risk.
  • Support internal audit engagements by performing data mining and analysis using ACL, Idea or other IT tools as appropriate
  • Timely completion of audit work to document work performed and audit conclusions.
  • Regularly communicate status of assigned tasks with the IT Audit Senior Manager and Internal Audit Team Members.
  • Support communication with management via written reports presentations and follow-up activities.
  • Effectively communicate with and educate process owners, including individuals from business operations, on the importance of adequate risk management practices and effective controls to mitigate risks and identify opportunities to promote a continuous improvement mindset across the organization.


Qualifications:

  • BA/BS degree in Information Technology or similar field.
  • 2+ years' experience required, working with IT Audits and/IT Auditor operations.
  • Experience required working with SAP, generating, analyzing, and troubleshooting data.
  • Experience required working with CAATS, performing data analytics.
  • Experience required working with COBIT Framework.
  • Understanding of IT General Controls and Application Controls, IT Infrastructure, programs, networks and databases.
  • Experience with COBIT Framework strongly preferred.
  • Cybersecurity and Data Integrity related experience is a plus.
  • Big 4 audit experience is a plus.
  • Current professional certification (CISA, CISSP, CISM, CRISC) Lean Six Sigma is a plus.
  • Bilingual skills, a plus.
  • Less than 20% travel, could include Mexico.

NOTE: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. We do not provide relocation assistance for this opportunity.


Benefits

  • Competitive compensation and bonus opportunities
  • Medical, Dental and Vision coverage
  • Company paid short term disability and company subsidized long term disability
  • Company paid life insurance
  • 401(k) with company match and immediate 100% vesting
  • Generous paid vacation and paid time off
  • Tuition reimbursement
  • Flexible spending account
  • Employee assistance program
  • Purchasing power program that allows associates with a year of service to make retail purchases for through convenient payroll deduction
  • Tire purchase discounts
  • And more!

Date Posted: 2024-10-02



Dispute Resolution Analyst

TBC

Location:
Palm Beach Gardens, FL


Description

The SR. Dispute Resolution Analyst for TBC Corporate Services will be responsible for actively working and resolving customer-initiated invoice disputes with a variety a reasons; including: freight, pricing, product return, warranty repair, tax and unearned discounts.

This role will be a Hybrid work environment.


Job Responsibilities

  • Assist in developing and standardizing written policy as well as electronic reporting as it pertains to customer-initiated invoice disputes
  • Coordinate resolution with external customer(s) and various internal department to the like of Credit, Sales, Customer Service, and Transportation
  • Research and resolve customer disputes to facilitate payment or issuance of credit to customer invoice
  • Perform research in SAP to identify issues with customer billings by creating queries to obtain detailed information for solving the discrepancies
  • Initiate process improvement and quality reviews to simplify and improve productivity
  • Negotiate proper documentation in an effort to facilitate timely payments
  • Resolve collection issues with customers with difficult or highly sensitive problems by reconciling their AR account
  • Assist in the review/release of credit holds when necessary
  • Support TBC Code of Business Conduct
  • Other duties as assigned


Qualifications:

  • High school diploma or equivalent, college degree or some college preferred
  • A minimum 5 years' experience in Credit and Collections (B2B)
  • A minimum of 3 to 5 years of SAP experience is required.
  • Intermediate to Advanced Proficiency in MS Excel is required.
  • Proficient in the reconciliation of Accounts Receivable accounts
  • Excellent written and verbal communication skills
  • Ability to manage relationships both internally and externally
  • Strong problem solving and customer service skills
  • Able to work in a fast-paced environment
  • Bilingual language skills in Spanish/English are a plus


Benefits

  • Competitive compensation and bonus
  • Tuition reimbursement
  • 401k plan with a company match. Immediate 100% vesting
  • Comprehensive benefits including medical, dental and vision
  • Company paid short term disability and employer subsidized long term disability
  • Company paid life insurance
  • Discounted tire services

Date Posted: 2024-10-02



Benefits Analyst

TBC

Location:
Palm Beach Gardens, FL


Description

The Benefits Analyst will support the day-to-day administration of the company's compensation, and health and welfare programs. Responsible for day-to-day electronic data interface between 3rd party benefit providers and the Company's enterprise systems. Maintains benefit records and prepares documents and electronic files necessary for implementing benefit coverage. Able to consult and advise Associates on eligibility, coverage and claims procedures for group insurance and other related benefits. Works on benefits activities of a diverse scope requiring minimal interpretation of policies and guidelines.

This role will be a Hybrid work environment.


Job Responsibilities

  • Administers and monitors electronic data transmissions for all external welfare plan vendors (e.g., health, medical, dental, vision, 401k, Health Reimbursement Accounts, flexible spending account and cobra) according to required schedules.
  • Providing benefit orientations and assisting employees with insurance related inquiries
  • Resolves errors associated with data transmission files and communicates with vendors about problem resolution.
  • Responsible for troubleshooting benefits technical issues relating to day-to-day operations of the ESS/MSS portal.
  • Documents, analyzes, and performs necessary testing of computer programs, third party software and reporting for one or more benefit programs. Serves as Benefit Department point person for software modification by IT programmers and HRIS Associates.
  • Assists with development of job description and job classification process to ensure consistency throughout the organization. Participates in the benchmarking of all job descriptions
  • Develop effective analytics and metrics to influence program direction and monitor impact and effectiveness.
  • Serves as a point of contact for auditors (both internal and external) and helps with data extraction and related audits for benefits and compensation.
  • Serves as primary to Retirement Plans Manager in 401k Plan reconciliation process and funding.
  • Manage and generate various benefit reports.
  • Tuition Reimbursement Program Administration
  • Assist in responding to information requests from the 401(k) Plan record keeper.
  • Assists in entering Associate benefit enrollment data into HRIS when necessary.
  • Creation of files for new hires as well as maintenance of active and termed files Assists with the annual enrollment process.
  • Responsible for investigating and responding to Qualified Medical Support Orders.
  • Back up for leave management program, including but not limited to managing the short-term disability payments in partnership with payroll and third-party administrator.
  • Responds to benefit inquiries from managers and Associates on plan provisions, benefit enrollment, status changes and general inquires.
  • Supports Benefit Department communications activity as necessary in the timely fulfillment of monthly benefit communications to newly eligible Associates and Associate's transitioning in change of status.
  • Maintains confidentiality of proprietary information.
  • Other duties as assigned.


Qualifications:

  • Bachelor's degree in human resources, Accounting, or related field of study and minimum of 3 years' experience in benefits administration.
  • Ability to understand and respond appropriately to requests and use independent judgement to take appropriate action and/or provide appropriate information.
  • Working knowledge of benefits related laws and regulations (FMLA, ADA, ERISA, Section 125, COBRA, HIPAA, ACA)
  • Must have good organizational skills with the ability to take direction, prioritize tasks and work independently with minimum supervision.
  • Demonstrated quantitative, critical thinking, verbal and written communication skills.
  • HRIS experience and report writing experience required. SAP Experience is a plus.
  • Experience with file integration with outside service providers.
  • Strong MS Office Suite Skills (Word, Excel, PowerPoint)


Benefits

  • Competitive compensation
  • Tuition reimbursement
  • 401k plan with a company match. Immediate 100% vesting
  • Comprehensive benefits including medical, dental and vision
  • Company paid short term disability and employer subsidized long term disability
  • Company paid life insurance
  • Discounted tire purchasing
  • And more!

Date Posted: 2024-10-02


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