What does it mean to be a Motorolan? It's a passion for our purpose - We help people be their best in the moments that matter -and it's living up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're building technologies that help protect people, property and places. We're connecting public safety agencies and enterprises - enabling the collaboration that's critical for a more proactive approach to safety and security.
Our values
We are Inclusive, Innovative, Passionate, Driven, Accountable and Partners. These are the guiding principles that every Motorolan has in common. More than just words, they are the fundamental beliefs that drive everything we do, informing who we are, what we stand for and what the world can expect from us.
Benefits
From our flexible work model to our emphasis on giving back, we empower each and every Motorolan to be their most authentic self - and do their best work. We foster critical thinking and growth - enabling Motorolans to explore their curiosities, shape their careers and maximize their impact to keep people, property and places safer, everywhere.
Our benefits package includes:
Flexible work models
Paid time off
Paid parental and family leave
Global wellness resources
Employee assistance programs
Rotation programs
Mentor relationships
Learning and development opportunities
Employee bonuses
Employee stock purchase plan
Positions
Location:
Fresno, CA
Ft. Collins, CO
Job Description
We are looking for a talented and versatile Senior Software Engineer, Mobile App with a specific focus on the backend REST API development. As a member of a full-stack agile team, your skills must complement the team to define, implement, test and deliver features. To be successful in this role, you must value teamwork and collaborate effectively with a dynamic team to deliver customer value regularly.
Responsibilities:
Develop backend infrastructure and services for our mobile applications
Architect efficient and reusable back-end systems in support of our mobile applications
Participate in user story creation and refinement for features impacting mobile applications
Define and Implement effective test strategies for all newly created software
Collaborate effectively across a diverse set of agile roles and stakeholders
Effectively communicate in various channels (email, slack, meet, phone, etc)
Provide timely feedback as requested in code reviews
Qualifications:
Experience developing, testing, and shipping backend infrastructure and services for cloud and mobile applications
Programming expertise in: C# or Java
Knowledge and experience with development using .NET and Visual Studio
Knowledge in at least one of the following: Flutter (Preferred), Swift, Kotlin
Design and develop RESTful APIs used between browsers, mobile apps and the back-end server
Experience with modern, full-stack CI/CD toolchain on a public cloud provider
Working knowledge of Mac and Windows based development environments for iOS and android development.
DevOps knowledge of automated test and deployment for mobile applications.
Bachelor's degree in Computer Science (or a related field) or 4 years of equivalent work experience
Working experience with deployment and maintenance of Postgres or similar SQL db
Quality first mind-set, self-driven and acts with an extreme sense of urgency
Preferred Qualifications:
Working experience with Microsoft Azure or Google Cloud development
Programming knowledge in at least one of the following: Javascript, Python, PowerShell
Working knowledge of Linux and Windows based development environments for Cloud and Server side development.
5+ years of experience developing and delivering mobile apps.
Desire to take on leadership roles as opportunities present themselves.
Used tools and written scripts to manage continuous deployment and integration, monitor usage and troubleshooting
*Must be willing to work in-office or a hybrid schedule (at Manager discretion) in either our Fresno, CA or Fort Collins, CO office.*
The base salary range for this position in California and Colorado is $105,000 - $135,000 depending on experience.
Basic Requirements:
Bachelors Degree
3+ years of experience in software development
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
Travel Requirements: Under 10%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: No
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
Location:
Bay Shore, NY
Job Description
IPVideo is looking for a skilled and innovative Principal Software Engineer with expertise in cloud based web and mobile application development, specializing in IoT applications. The ideal candidate will bring extensive experience in designing and implementing scalable, secure, and high-performance solutions on both AWS and Google Cloud platforms.
Scope of Responsibilities / Expectations:
Cloud Architecture Design / Optimization
Architect and implement end-to-end cloud solutions for IoT web and mobile applications, ensuring seamless integration and scalability.
Design and optimize cloud infrastructure to support the unique requirements of IoT devices and web & mobile application workloads.
Web / Mobile Application Development:
Collaborate closely with and give guidance to development teams to integrate cloud services and APIs into web & mobile applications.
Implement cloud-native solutions for web and mobile applications, focusing on performance, scalability, and user experience.
Work on and improving an existing codebase
IoT Applications Expertise:
Bring specialized knowledge in IoT applications, including connectivity, security, data processing, and real-time communication for IoT devices to interact with cloud system.
Design and implement solutions that enhance the functionality and efficiency of the cloud interfaces for IoT applications.
Cloud Environment Proficiency:
Leverage abundant experience with AWS, Azure and Google Cloud
Optimize applications for performance, cost, and reliability on cloud platforms.
Security and Compliance:
Implement robust security measures for both IoT and web applications, addressing data encryption, access controls, and compliance requirements.
Stay abreast of the latest security trends and apply best practices to protect cloud environments.
Desired Background/Knowledge/Skills:
Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.
5+ years of experience as a Senior Software Engineer with a focus on IoT applications
7+ years of experience in cloud-based web and mobile application development. (C#/.NET development)
Experience developing RESTful APIs used with web browsers, mobile applications, and back-end servers
Excellent organizational skills including attention to detail and multi-tasking skills.
In-depth working knowledge of cloud platforms i.e Azure, AWS, GCP
Expertise in IoT protocols, standards, and communication technologies.
Strong understanding of security best practices for IoT and cloud environments.
Excellent problem-solving skills and effective communication abilities.
Extensive experience in .NET Core, Entity Framework
Experience with mobile development, Xamarin, .NET MAUI
Extensive Experience using Git version control
Extensive Experience with the following technologies: S3, DynamoDB, OpenSearch, RDS, Kinesis Firehose, AWS Lambda, MQTT, Kafka.
Extensive knowledge about CI / CD pipeline and automation tools.
The base salary range for this position in New York is $150,000 - $180,000 depending on experience.
Basic Requirements:
Bachelors Degree
4+ years of experience in cloud-based web or mobile application development
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
Travel Requirements: Under 10%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: No
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
Location:
Syracuse, NY
Job Description **The Field Service Technician MUST live a commutable distance to Syracuse, New York. The Public Safety customers are located centrally in the state of New York.**
Responsibilities:
Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues
Continuous training in the latest technologies and troubleshooting techniques
Team with Engineering, Project Management and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations
Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues
Optimize and support complex communication systems and software applications, including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband systems.
Maintain, optimize, test and document complex communications systems.
Provide weekly reports of activities and accomplishments
Deliver knowledge of R.F. systems, such as transmitters, receivers, and antenna networks
Deliver knowledge in standard telephony and dedicated data circuits, and packet switching techniques
Specific Knowledge/Skills:
2 year Associate Degree in Electronics or IT (preferred), or equivalent on-the-job experience
Security +, CompTIA or related certificate is highly desirable
Proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
Knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN)
Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment
Computer literate with proficiency in MS Word, Excel, Outlook, and Access
Must have a current, valid driver's license and no traffic violations
Strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
Self-motivated and self-managed to perform the required duties at a distance from direct supervision
Must be able to solve customer problems quickly during stressful situations
Candidate Requirements:
Must be able to obtain background clearance as required by government customer.
Must reside in Central New York or be willing to commute to Public Safety customers located in Central New York
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Must have a current, valid driver's license and no traffic violations.
Must be willing to travel 30% of the time as needed.
Basic Requirements:
2+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment.
Travel Requirements: 25-50%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
Location:
Maryland Remote Work
Job Description
Provide onsite technical support of VESTA 9-1-1 and NGCS 9-1-1 applications including advanced troubleshooting of software, preventive maintenance of the communication system infrastructure and performance optimization of the architecture including, but not limited to servers, routers, gateways, and data infrastructure.
Maintain, optimize, test and document complex communications systems.
Update cases in the ticketing system and provide weekly reports of activities and accomplishments. This position requires participation in an on-call rotation.
In-depth installation, configuration, and troubleshooting experience for Windows Server 2019, 2016, 2012, Windows 7/10 Operating Systems
Ability to assist the Technical Support Services Team in training, daily operations, escalations and assignments concerning Technical Support
Handle stressful situations & troubleshoot critical issues while maintaining effective communication with customers and Motorola management
Provide Linux/UNIX technical support to customers
Troubleshoot various server/desktop hardware related issues, LAN/WAN and 3rd party application integration
Desired Qualifications:
4+ years of experience in resolving customer technical issues
Microsoft MCSE
Cisco CCNA/CCNP certifications or related experience
Windows Domain architecture/integration / Active Directory
Excellent interpersonal skills
Strong knowledge of VESTA 9-1-1 Applications
VMware virtualization suites
Computer Telephony Integration (CTI) Applications
Experience with database related technology and administration (SQL Server)
Servers (Dell and HP)
Firewalls and security related applications
GIS applications
VOIP applications
PBX and Premise systems
Strong telephony knowledge and experience
**Must be a US Citizen and able to obtain background clearance as required by US government customer**
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Basic Requirements:
Associates degree OR 4+ years experience in one or more of the following: Emergency Call Handling, VESTA/CallWorks, LMR, RF systems, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Must be a US Citizen and able to obtain background clearance as required by US government customer
Travel Requirements: 10-25%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
Location:
Remote MI
Job Description
In this full-time role, you will serve as a Senior Customer Success Manager who works nationwide with new and existing Public Safety clients to maximize usage, value and product satisfaction. Customer Success Managers are responsible for partnering with customers to promote their full adoption of Motorola products and services, including growing their ongoing use, value creation and product satisfaction across key user populations. Their number one goal is to ensure their desired outcomes are clearly documented, understood and realized. As a Senior member of the Customer Success team, you are responsible for modeling exemplary behavior from an adherence to process and best practices perspective, mentoring Primary Customer Success Managers on the team, identifying opportunities for continuous improvement, and driving statewide and regional strategies as appropriate.
Responsibilities include but are not limited to:
By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross-functional solutions to customer challenges.
Senior Customer Success Managers grow and cultivate strong customer sentiment and references by developing trust over time and delivering consistent follow-through. They will build relationships with the technical and command leadership agency representatives to document agency goals, product use-cases and outcomes.
Senior Customer Success Managers will utilize their demonstrated ability to translate knowledge of public safety best practices into credible recommendations that help influence the decision-making process for agency contacts.
Senior Customer Success Managers work closely with our Support and Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth.
Provide both proactive and reactive advocacy for clients, acting as the quarterback with internal resources to quickly resolve any client issues.
Customer Retention - Develop and implement strategies to minimize client churn.
Drive adoption, outcomes and annual recurring revenue and map out a customer retention strategy that minimizes risk of agency churn.
Identify opportunities for account renewal and expansion. This role purposefully aids the customer in developing plans to maximize the value they get from their Motorola Solutions purchase and remove barriers and challenges that keep customers from achieving their outcomes.
Key Characteristics:
Work proactively with customers in their assigned book of business from a holistic perspective that is informed by regional and state specific inputs (current events, policies, etc.) and model this behavior to the team as well as mentor those in need of guidance.
Follow Day in the Life guidelines and model exemplary behavior to the team as well as mentor those in need of guidance; meet or exceed documented quarterly and yearly individual and team goals.
Aid Motorola's larger public safety agencies in identifying and extracting the expected value from their Motorola Software portfolio.
Provide best practices to customers, understand their workflows, organizational structures, and overall usage requirements, and to help them achieve their operational goals through the use of Motorola's products.
Develop strong referenceable customers.
Work closely with multiple cross-functional teams, provide insight into customers' needs and challenges, influence/guide internal product roadmaps and projects, remove barriers and challenges that prevent customers from achieving their desired goals and objectives.
Adaptability and Flexibility: Ability to adjust to new situations and continue working at a high level.
Technical Aptitude: Demonstrated ability to understand the basic premise of the technology utilized in the solutions used by our customers.
Communication: Ability to communicate clearly and effectively with customers, peers and managers.
Time Management: Demonstrated ability to prioritize and manage time for customer workload and work-life balance.
Responsibility: Demonstrated ownership and commitment to execute on the management of all customers in your portfolio and expectations of your role.
Responsibility: Demonstrated ownership and commitment to execute on the management of all customers in your portfolio and expectations of your role.
Project management skill set is highly useful.
Partner with Motorola internal teams including deployment, demo, sales and support.
Demonstrate advanced CSA skillset, including ability to run Operational Assessments, deliver at an executive level (high executive communication skills), and contribute to the team/elevate the team by contributing to and/or leading special projects, identifying gaps and introducing process improvements.
Partner with regional/state CSA to lead in development and implementation of state strategies.
Qualifications:
Seeking 7+ years experience in one or more of the following: customer advocacy, sales, engineering, public safety or project management.
2+ years working with enterprise-level customers is desired.
Working knowledge of Motorola Solutions Command Center and Mobile Video Software including: Motorola FLEX, PremierOne, CommandCentral, AWARE, Vesta, Rave Solutions, Mobile Video, and License Plate Recognition.
Strong portfolio management skills with a proven system for tracking multiple customer requests, issues, and strategic plans.
A proven track record of leading process improvements within large organizations.
Previous experience tracking product adoption and customer engagement through data-analysis tools.
Experience serving as a customer manager with the ability to understand the needs of the client and deliver on those needs.
Strong executive presence and presentation skills.
Understanding of accounting principles is a plus.
Ability to stay on-task with minimal supervision.
Demonstrated ability to deal with change and excel in high-stress situations.
Proficiency in the use of Microsoft Office as well as the Google Suite products, Gainsight is a plus.
Ability to travel 35+% to customers.
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Basic Requirements:
5+ years of experience in one or more of the following: customer advocacy, sales, engineering, public safety, or project management.
Must be able to obtain background clearance as required by government customers.
Travel Requirements: 25-50%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
Location:
Remote VA
Department Overview
As one of the original FedRAMP-accredited 3PAOs, we remain one of the few companies who have helped Cloud Service Providers successfully navigate the FedRAMP process. With successful assessments of IaaS, PaaS, and SaaS clouds, our experience covers every type of cloud environment. We also specialize in helping organizations engineer secure clouds to meet FedRAMP's demanding requirements.
Job Description:
Must be a US Citizen and able to obtain an active SECRET Security Clearance.
Strong technical background.
Experience and technical knowledge in security engineering, secure architecture development, system and network security, authentication and security protocols, applied cryptography, and application security.
Assess and analyze cyber security documentation for client information systems in accordance with FISMA, NIST RMF for Federal Civilian Agencies, RMF for DoD IT, FedRAMP, and departmental standards.
Perform system/network vulnerability scanning and analysis using both automated tools and manual techniques.
Work on technical assessments using standard industry tools such as Nessus, DB Protect, WebInspect, ACAS (for DoD), and others.
Perform identification and application of vulnerability remediations, fix procedures, and when necessary mitigation techniques.
Perform identification and mitigation of cyber security risks through formal assessment activities.
Lead compliance related and technical discussions (this includes expert understanding of applicable compliance frameworks, architectures, and security control requirements (technical and non-technical).
Lead and coordinate cross-functional teams, ensuring effective collaboration and communication.
Inform customers to resolve cybersecurity issues and concerns as well as to explain how compliance with various standards and frameworks are achieved.
3+ years of experience in performing and/or participating in FISMA based security Assessment and Authorization (A&A) activities.
SME knowledge of Cloud Computing and FedRAMP.
SME knowledge of FISMA, NIST/DoD RMF, and NIST SP 800-series publications.
Intermediate knowledge of testing tools such as Nessus/ACAS, SCC, DISA STIGs / STIG Viewer, NMAP, Acunetix, etc.
Understanding of Software Development Lifecycle (SDLC) and related terminology as it relates to Information Security/Information Assurance.
Self-motivated and able to work in an independent manner or as part of a client delivery team.
Able to author original content/reports/attestations.
Exceptional organizational, planning, and attention to detail skills.
Able to work in a fast-paced, deadline-driven, remote environment.
Able to travel up to 25% as required for various client engagements.
Preferred Qualifications:
Bachelor's degree in a related field (e.g., Computer Science, Information Systems).
Proven experience in managing complex projects within the information security domain.
Strong leadership and interpersonal skills.
Have passed the FedRAMP Baltimore Cyber Range
Basic Requirements:
Bachelor's Degree or 5+ years equivalent experience.
Must hold a Certified Information Systems Security Professional (CISSP) certification.
Must hold one other advanced certification such as CISA, CISM, etc.
Must be a US Citizen and able to obtain an active SECRET Security Clearance
Travel Requirements: 25-50%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: No
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
Location:
US Remote
Department Overview
Our Video Services and Access Control organization isn't just here to support our business. We're here to reinvent it – by changing the way our customers, partners and employees interact with our company. To do that, we're looking for people who bring great ideas and who make our partners' ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description
Our sales teams work the front lines in providing our valued customers and partners with the best solutions that help build safer communities. Our goal is to provide them and our customers with frictionless and efficient interactions to offer a seamless buying experience.
We are looking for an innovative, self-starting Senior IT Business Analyst to partner with our Sales Operations teams to facilitate new features in our IT ecosystem to enable streamlined processes and deeper analytics. This person will be tasked with understanding the sales cycles and customer segments of the different brands we serve, helping our business partners realize synergies and opportunities to grow our market share, leveraging various systems to enhance our processes
Responsibilities:
Collaborate with the Sales Operations and Channel Operations teams to fully understand success goals, support and sales processes with an aim to identify process breakthroughs and reduce friction for internal teams, partners and end customers
Understand and manage Salesforce data models to accurately identify/correct missing data, align data structures and map fields in support of data import activities (Leads, Opportunities, Accounts, Quotes, Orders, Users, Territories)
Conduct Salesforce and SAP data imports and post-import validation activities
Oversee and work with Salesforce Territory Management/Territory Planning, assisting Sales Operations with change requests.
Assist Sales management in collecting and prioritizing requests, developing user journey maps, wireframes, current state documentation, future state definitions, and gap analysis evaluations to ensure processes are optimized ahead of specifying requirements
Participate in user acceptance testing (UAT) of SalesOps and ChannelOps enhancements.
Work with our eCommerce, CRM, subscription, and CPQ technical teams to detail current and future features, developing a deep understanding of integration points and data intersections
Develop detailed use cases and acceptance criteria, working with developers and QA teams to ensure they are equipped with the information they need to deliver reliable solutions
Record and track system issues including examples as necessary, tracking to successful resolution
Keep a feedback loop with business partners to ensure solution alignment and deliver the desired information analysis capabilities.
Requirements:
Degree in Business or IT related field of study
3+ years of experience as an IT Business Analyst or similar role
2+ years of experience in Salesforce:
Proficiency in Salesforce CRM, strong understanding of sales objects, field level data, users, roles, permission sets, sharing rules, territory management, territory planning, forecasting, and reporting
Understanding of Microsoft Excel or GoogleSheet PIVOT tables and basic data formulas (Vlookup, Match functions, Split text, Detecting duplicates, conditional formatting).
Fluency in Google (Gmail, Google Drive, etc.)
Analytical and critical thinking skills necessary to identify cause-and-effect relationships and make recommendations
Effective time management and organizational skills with the ability to work with tight deadlines and changing priorities
Passionate about automation of data-related tasks and technology
Note: Candidate can reside anywhere in the US (working central time zone)
Basic Requirements:
Bachelors Degree with 3+ years of IT Business Analyst experience and 2+ years of Salesforce experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements: Under 10%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
Location:
Schaumburg, IL
Department Overview
Our IT organization isn't just here to support our business. We're here to reinvent it by changing the way our customers, partners and employees interact with our company. To do that, we're looking for people who bring great ideas and who make our partners' ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change but who accelerate it.
Job Description
Motorola Solutions runs a state of the art enterprise network that delivers global Wireless, VoIP and VaaS capabilities as well as HD video collaboration in over 130+ locations worldwide. As a member of the global Corporate Network team, this experienced Wireless Network Engineer will contribute in a lead role to provide oversight and support of Wireless operations, projects, and innovations that improves customer experience.
They will make a positive impact from day one as part of a collaborative and committed international team of technical peers, and will enjoy opportunities to grow toward your strengths and what interests you most.
Scope of Responsibilities/Expectations:
Lead planning and implementation for lifecycle maintenance including system upgrades, performance monitoring etc.
Provide operational tier 2 wireless support: identify, triage and resolve wireless issues.
Partner with Project Management to lead strategic global technical planning: wifi 6 deployments, product upgrades, mergers & acquisition integrations and real estate projects.
Implement wireless network infrastructure projects with cross functional teams.
Create overall wireless technical competency via technical training, vendor interactions and conferences to understand the marketplace.
Proactively work to improve & optimize Wi-Fi customer experience at MSI Sites
Drive and communicate new wireless opportunities.
Review and develop wireless system performance reports.
Co-develop and present senior level quarterly wireless reports.
Act as single point of contact (SPOC) for Wi-Fi Planning & Engineering.
Advocate for customer on all Wi-Fi related changes and standards updates
Develop, maintain and improve on wireless processes & documentation.
Perform wireless network performance monitoring, troubleshooting, and optimization.
Lead incident rca's and change ticket analysis, identifying trends and kpi outliers.
Competent with wireless troubleshooting skills (+ exposed to various tools that can help with wireless troubleshooting)
Required Skills and Experience
3+ years experience as an enterprise Network Engineer
Experience with large global projects.
Wireless hands on experience with WLAN deployments and support
Academic background in Computer Science, Engineering or similar relevant field
Excellent written and verbal communication skills
Basic Qualifications
Knowledge of application transport and network infrastructure protocols TCP/IP and WLAN standards 802.11.
Ability to use enterprise tools
Device and support radio frequency (RF) link performance, reliability, and quality and support WLAN RF plan and site survey tools (Ekahau a plus).
LAN and WAN experience - Cisco Certified Network Associate (CCNA)preferred.
Experience with senior level reporting
Ability to learn new or unfamiliar technology and products using documentation and internet resources.
A self-starter able to work independently, but comfortable working in a team environment.
Good analytical and problem-solving skills.
Skilled communication and collaboration skills, dependable and flexible when necessary.
Process, documentation and project management skills
Behavioral Characteristics
Passionate about customer satisfaction and learning about the business
Strong interpersonal skills, verbal and written skills
Ability to think strategically and suggest creative solutions
Flexible and able to adapt to changing priorities and tight timelines
Note: Candidate will have to go into the Schaumburg office 1-2 times a week.
Basic Requirements:
Bachelors degree with 4+ years of network engineering experience and 2+ years of wireless experience.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements: Under 10%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: No
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
Location:
Allen,TX
Department Overview
The Embedded Software Engineering Team at Motorola Solutions (MSI) delivers firmware for embedded devices such as in-car video systems and body worn cameras. Working in close collaboration with other departments, engineers in this team excel at developing applications and drivers under Linux, and have a variety of backgrounds and specializations. The team uses modern C++ to develop highly reusable code, and utilize state-of-the-art systems and tools throughout the development life cycle.
Job Description
Motorola Solutions, Inc. is looking for an exceptional Embedded Senior Software Engineer with a passion for innovation, technology, and quality. Embedded engineers develop firmware on our newest line of products, working with cutting-edge technology to provide law enforcement with the tools they need in order to serve and protect our communities.
Responsibilities
Embedded software development of applications in modern C++11/14/17/20.
Develop code, author and refine stories, and execute tests in an Agile embedded development environment.
Define software APIs and implementation details
Collaborate with team members using Atlassian and G-suite tools
Understand and contribute to code and scripts needed for test automation
Utilize a multi-stage continuous integration build process to produce embedded software loads.
Qualifications:
Strong understanding of the object-oriented programming paradigm
Must have experience in software development for embedded Linux devices/appliances.
Must have the ability to understand, develop, and test modern C++. Experience with C++20 is preferred.
Must have a Bachelor's degree (or equivalent) in Computer Science or Electrical Engineering
At least 4+ years of experience.
Employer work permit sponsorship is not available for this position.
Basic Requirements:
Bachelor's degree in Computer Science, Electrical Engineering or equivalent
At least 4+ years of experience related experience
Employer work permit sponsorship is not available for this position.
Travel Requirements: Under 10%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
Location:
Allen,TX
Department Overview
At Unified Communications, our vision is to build a safer world - unified by instant, secure and reliable communications. We build best-in-class broadband mission critical voice, video and data communications products. Our portfolio includes evidence platforms as well as Land Mobile Radio interoperability solutions.
Job Description
At MSI, our security philosophy is building security foundationally in our products and processes. This position is a key global role responsible for the entire portfolio of Unified Communications products. It includes collaborating with engineering teams, partners and customers worldwide. This position reports to the System Owner (Director of Product Management & Cybersecurity). The role spans 2 pillars of the secure SDLC: building security into the product and assessing it for compliance.
S-SDLC compliance: implementing the NIST Cybersecurity framework with compliance to industry best practices including OWASP, GDPR, CIS, DoD, etc. This is a hands-on role which involves building product security into the software including secure architecture, secure design, secure coding and secure testing practices. In this role, you will, engage with Product Owners and Engineering Teams to understand the product and processes, implement compliance to NIST 800-53 family of controls in the product software, perform gap analysis, risk assessments and collaborating with Product Management and Risk Owners to mature and prioritize security and compliance epics on product roadmaps. The role includes maintaining the product security white paper and marketing materials release over release, driving responses to customer security assessments and security requirements in RFI/RFP responses.
ISM compliance: assessing products and processes to frameworks such as ISO 27001, ISO 27701, SOC 2, FedRAMP, CJIS, global ISMs such as CCCS, ITHC, IRAP, ANSII, etc. This role is responsible for implementing ISM controls and policies, driving portfolio compliance and representing the organization in internal and external audits. It includes maintaining ISM documentation (policies and procedures) and required evidence repositories, asset registers, risk registers, business continuity plans and participating in site level management reviews.
Data Privacy compliance: collaborating with MSI's Data Privacy teams for ongoing data privacy assessments and maintaining data privacy artifacts for the portfolio of products every release.
The following skills are needed for this role:
Experience with Android and iOS Mobile Application Security
Experience with Windows Browser based Application Security
Experience with Linux Server Infrastructure Security
Proven track record of implementing NIST 800-53 cybersecurity framework controls
Success in leading teams to ISO 27001 and SOC 2 Type 2 compliance
Experience with Azure and AWS Cloud deployments
Experience with Data Center (on-prem) deployments
Additional Qualified Skills:
CISSP certification
Experience with deploying products in a FedRAMP compliant environment (candidate achieved successful ATO or JAB approval)
Experience with deploying products in a CJIS compliant environment
Experience with deploying products in compliance to international ISM frameworks (e.g. CCCS, ITHC, IRAP, ANSII, etc)
Experience with air-gapped deployments
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Employer work permit sponsorship is not available for this position.
Basic Requirements:
Bachelors Degree in Engineering: Computer Science, Information Technology, Cybersecurity or related
6+ years of related experience
Must be a U.S. citizen
Must be able to obtain background clearance as required by government customer
Travel Requirements: Under 10%
Relocation Provided: Domestic
Position Type: Experienced
Referral Payment Plan: Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
Location:
Linthicum Heights, MD
Department Overview
At Motorola Solutions, we are solving for safer every day. In our never-ending pursuit to help keep people safe everywhere, our Presale Engineering Team applies our Public Safety ecosystem of technologies focused on Critical Communications, Video Security, and the Command Center from ideation to creation, challenge to resolution. We build and connect technologies to help protect people, property, and places. Our solutions enable the collaboration between public safety agencies and enterprises that's critical for a proactive approach to safety and security.
The Presales Engineering Team is the technical lifeblood of the Sales Organization. Our engineers bring to life the innovative solutions that make a difference in the moments that matter. And we do so with a sense of mission, purpose, innovation, inclusion, and accountability.
Job Description
The Sr. Presale Systems Engineer partners closely with customers and the sales team, delivering customer-driven, world-class, leading-edge, end-to-end solutions that rise to the challenges of first responder, government, and non first responder customers within the U.S. Federal Government Civilian and Law Enforcement customer base. Working within a team of sales, service, engineering, and technical support resources, the Sr. Presale Systems Engineer is the overall owner of a solution's technical design, ensuring we meet our customers' needs.
The team concentrates on the following mission-critical communications technologies at various levels of complexity:
Public safety grade mobile voice and data networks
Advanced mobile devices
Public safety mobile broadband networks and devices (LTE)
Integrated command and control
Typical scope of responsibilities may include the following:
Customer requirements discovery
Technology strategy development
End-to-end system architecture design
Proposal development
Internal and external technical presentations
Equipment and software solution demos, including configuration and testing
The ideal candidate has the following skills and capabilities:
Bachelor's Degree in Engineering required, preferably Electrical or Computer Engineering
Must be a U.S. Citizen
A positive attitude with a can-do first approach that enables you to be creative, resourceful, and deliver results
Strong written and oral communications skills with the ability to present complex topics to technical and non-technical audiences and makes them understandable
Willingness to think out of the box and challenge the status quo
Attention to detail
Ability to build strong relationships with internal and external stakeholders
Strong general knowledge of wireless communications fundamentals and voice/data architectures - both public and private (e.g. APCO P25, LTE, 802.11, 3GPP 4G/5G, FirstNet/Frontline) highly desirable
Strong general knowledge of Cloud (FEDRAMP), IP networking architecture, protocols and security highly desirable
Knowledge of RF coverage predictions, microwave design, traffic/capacity modeling, and related toolsets
Ability to work in the Linthicum Heights, MD, office a minimum of 3 days a week
Travel Expected less than 25%
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Basic Requirements:
Bachelor's Degree
Must be a U.S. Citizen
Must be able to obtain background clearance as required by government customer
Travel Requirements: Under 25%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
Locations:
DC, MD, DE, PA, VA, WV
Department Overview
Our video, cloud and access control solutions seamlessly integrate across your entire video security system to provide you with the right information at the right time - so you can take decisive action.
Powered by advanced AI and video analytics we keep our technology simple and easy to use, letting you focus on what matters most.
Job Description
The Sr. Account Manager will be responsible for strategic sales of Motorola's video security and access control portfolio to Federal Department of Defense customers. Additional responsibilities include but are not limited to the following:
Responsible for establishing strategic business development initiatives that drive corporate growth through product expansion, partnerships, and alliances
Identify and position Motorola with key DoD programs and contracts
Identify strategic partners and develops partnerships
Analyze market data to identify trends/opportunities, develops strategic direction from market information, and creates compelling market analysis presentations
Partner with marketing, sales and technology groups to implement business development strategy into specific initiatives
Consult with various legal and administrative personnel to ensure compliance with all product and business initiatives
Effectively present Motorola's value proposition and demonstrate key attributes of our video security and access control portfolio
Extensive Travel (>50%) to be onsite with end customers and channel partners, trade shows, business meetings and training events
Specific Knowledge/Skills:
Bachelors Degree with 4+ years of sales/DoD/government/military experience
OR 8+ years of sales/DoD/government/military experience
Must be a US Citizen
Experience selling video security related solutions to the Department of Defense preferred
Strategic and Value selling
Delivering Product Demos to end users and at trade shows
Engaging and building relationships with end users
Engaging and building relationships with channel partners
Identifying and on-boarding new channel partners
Submitting regular forecasts to manager
Submitting weekly Briefing room reports to the direct manager
Basic Requirements:
Bachelors Degree with 4+ years of sales/DoD/government/military experience
OR 8+ years of sales/DoD/government/military experience
Must be a US Citizen
Travel Requirements: Over 50%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
Location:
Lorton, VA
Department Overview
It's not just about having the right technology, it's about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 95 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance. When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future.
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation and maintenance of mission critical digital mobile communication systems for a Federal Government agency. Our technicians are FCC and CET Certified/Licensed. The DSC is ISO 9001:2015 registered and UL certified.
Job Description
Responsibilities include optimization and support of complex, advanced communication systems.
Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system subscribers and infrastructure, performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.
Maintain, optimize, test, and document complex communications systems.
Provide weekly reports of activities and accomplishments.
Develop complex subscriber code-plugs that are customized to the customer's specific requirements.
Remove, install, troubleshoot, repair, preventative maintenance, and/or modify LMR subscribers in a company-owned service center or at a customer site.
Conduct training at the service center or at field locations.
Create operation manuals and documents for procedures and specifications, prepare job tickets, material request, and trip reports.
Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues.
Candidate Requirements
Must have a current, valid driver's license and no traffic violations
Must be willing to travel both CONUS and OCONUS
U.S. Passport is desirable or be willing to obtain one.
Must be a U.S. citizen and able to obtain security clearance as required by government.
Experience with one of the following: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios and consoles.
Proficient with Microsoft Office products and Motorola Radio Programming Software suite.
Excellent customer communications skills and always present a professional image.
Ability to work with little to none supervision.
Very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN).
Proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
Capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
Strong knowledge of R.F. systems, such as transmitters, receivers, and antenna networks
Strong knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques
Highly computer literate with proficiency in MS Word, Excel, Outlook, and Access
Strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
Self-motivated and self-managed to perform the required duties at a distance from direct supervision
Able to solve customer problems quickly during stressful situations
Total familiarity with the latest technologies and troubleshooting techniques
Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
Must have a FCC GROL License or CET Associate or higher certificate
Ideally the individual should have at least one network certification: Network +, CCNA, NRS1
Specific Knowledge/Skills:
2 year Associate's in Electronics or IT preferred
6+ years field experience as a System Technician.
Experience with various RF interfaces, wired/wireless communications systems and networking equipment.
Unique combinations of both strong multi-site RF communications system and IT, computer/networking skills are required.
The ideal candidate must demonstrate high level systems expertise and have a minimum of 6 years of related experience with the following equipment:
Motorola Subscribers (APX series)
Motorola Base Stations (Consolette, GTR series, Quantar, etc.)
Centracom Consoles (Gold Elite, MCC7500, MCC7100)
Computer IP Networks and Configuration
Experience working with RF Infrastructure Technologies to include Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred
The ideal candidate must have excellent skills in the use of various communications test equipment including:
Communication System Analyzers (Site Masters)
Ethernet Link test sets
TIMS (Transmission Impairment Measurement Set)
Digital RF Power Meter
Individual must have a superior knowledge of one or more of the following: Motorola Conventional, SmartNet, Centracom and MCC Console systems, Secure Operations and ASTRO A7.x Digital systems and installation procedures.
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Basic Requirements:
Associates Degree OR Technical Certificate OR Technical Military Training AND 2+ years of experience with one or more of the following: IT, Networking, LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)
