Date Posted: 9/16/2020 9:40:38 PM
Location: Wixom, MI
Job Type: Full Time
Salary (USD): $20 - $35
Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for a Field Service Technician position.
Position Description: Field Service Technician
Our client is seeking and hiring a technician who can perform machine installation, service, and repair along with customer training onsite at customer locations throughout North America, but primarily in the United States. As part of the Machine Tool Division you will report to Service Manager. When you are not traveling and performing work at customer sites you will work on and learn machines in the Service Center. Initially you will start out shadowing and working alongside a seasoned service technician to learn the equipment, service operations, and customers, with a development and advancement into solo field service and eventual senior field service technician responsibilities. In this role your primary responsibilities are:
• Installation, safe operation of CNC machine tools.
• Installation of retrofit components in the field or in facilities.
• Setup and installation in customer plant facilities.
• Troubleshoot, diagnose and repair mechanical and electrical malfunctions at the customer facility independently, without direct supervision.
• Written documentation of reported problems, via field service reports and additional reporting methods and policies developed by our client, which includes observation, troubleshooting and root cause analysis of the actual condition and clear, concise description of the corrective measures.
• Support and assist staff on interdepartmental projects/tasks/activities as directed by management.
Location: Wixom, MI (a nice northwest suburb approximately 30 minutes from downtown Motown)
Travel: Extensive travel required Monday-Thursday or Friday every week. Home every weekend. Most travel will be in the United States to customer sites, but you may travel to Canada or Mexico occasionally. You must be able to travel via car or plane. You have the option to use a company van or your own personal vehicle with mileage reimbursement for service work.
Pay: Our client offers a wide starting base rate of $20-$35/hr. depending on experience + paid O/T after 40 hours weekly + annual profitability company bonus + daily travel per diem + standard government mileage reimbursement for personal vehicle use for service work. You are paid hourly from “door to door” for your service work while traveling.
Requirements: The hiring manager is a military veteran and is seeking to hire two fellow military veteran service technicians for his team who have good electronic, electrical, or mechanical skills, ability, and aptitude with a good reliable work ethic along with a desire to learn, perform, and grow as a maintenance professional. Candidates must have good maintenance experience with excellent troubleshooting, problem-solving, knowledge of tools for repair, ability to read schematics and understand procedures, excellent verbal and written communication with customers and team members, and outstanding organizational skills and customer service. Candidates are required to have a high level of computer literacy with most commercially available PC applications software. Only candidates with a current valid driver’s license with a clean driving record with a passport or ability to obtain one will be considered.
Benefits: Our client has a great benefits package with top of the line Medical (PPO or HMO), Dental, Vision, STD, LTD, 401(k) with 100% match on first 5%, our client will also contribute 2% of your annual salary to your 401(k), 13 paid holidays and 10 paid vacation days, tuition reimbursement eligibility and much more, including fleet vehicle option for travel, laptop, and cell phone.